John Hacker 0 Report post Posted September 20, 2018 Good morning. I'm trying to upgrade to the latest version of Nitro, however, it states on the upgrade page that it is unable to validate my serial number. When I put the same serial number in the Licence Portal, it is recognised and active. Kind regards, John Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 20, 2018 Hello @John Hacker, Thanks for reaching out to us! I will send you a direct message regarding this. Cheers! Share this post Link to post Share on other sites