icdunlap Posted September 20, 2018 Report Share Posted September 20, 2018 During the process of optimizing a pdf the program throws an error around 80%. The error reads "Unable to create the error report. Please verify there is enough space in your temp folder." After clicking okay the program crashes. I have completely cleared the temp folder on the machine. The machine has around 140Gb of space left on the drive. I have tried optimizing this file on multiple machines and they all throw the same error. I was wondering if anyone had come across this in the past. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 20, 2018 Official Nitronaut Report Share Posted September 20, 2018 Hello @icdunlap, Thank you for reaching out to us through our Community Forums! -Is this a new issue or has it occurred since the beginning? When did it start happening? Any changes you're aware of before this happened? -What OS is installed in your computer (Windows 7, 8.0, 8.1 or 10 and whether it is 32-bit or 64 bit)? -What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X, e.g. 11.0.5.271) -Does this happen with every file? -Are you just having issue with optimizing and converting files to PDF works perfectly? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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