icdunlap 0 Report post Posted September 20, 2018 During the process of optimizing a pdf the program throws an error around 80%. The error reads "Unable to create the error report. Please verify there is enough space in your temp folder." After clicking okay the program crashes. I have completely cleared the temp folder on the machine. The machine has around 140Gb of space left on the drive. I have tried optimizing this file on multiple machines and they all throw the same error. I was wondering if anyone had come across this in the past. Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 20, 2018 Hello @icdunlap, Thank you for reaching out to us through our Community Forums! -Is this a new issue or has it occurred since the beginning? When did it start happening? Any changes you're aware of before this happened? -What OS is installed in your computer (Windows 7, 8.0, 8.1 or 10 and whether it is 32-bit or 64 bit)? -What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X, e.g. 11.0.5.271) -Does this happen with every file? -Are you just having issue with optimizing and converting files to PDF works perfectly? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites