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Nitro VIP Access


Nitro Amateur

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Hi,

I have bought access to Nitro VIP, but when trying to submit a ticket, I'm greeted by this message: "Email support is provided only to customers with Nitro VIP Access.
Please choose one of the options below for further assistance." So how do I get access to the support that I've paid for? Seemingly, the Nitro guys guard all their mail addresses like it was the gold in Fort Knox.

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  • Official Nitronaut
Allain Umailin

Hello @Nitro Amateur,

Thank you for reaching out to us through our Community Forums!

Since you have Nitro VIP Access as per our records, I already responded to the support ticket you submitted.

Cheers!

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