Jivey 0 Report post Posted September 23, 2018 I am working in Windows 10. Trying to print from any of my software to pdf using Nitro Pro, most but not all of which is Microsoft Office, results in a freeze. I have to use a three finger salute to restart the software. Any suggestions? I need to be able to create pdfs consistently and need to decide to keep this crap or not. Quote Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 24, 2018 Hello @Jivey, Thanks for posting in our Community forums! If you haven't yet, please run a repair on your Nitro Pro 12 installation. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Let me know if the issue persists. If that doesn't work, please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system. http://install.nitropdf.com/support/downloads/cleanup.zip NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671 When your system is back up, close all of your open applications and install Nitro Pro 12 from the page I have provided below: https://www.gonitro.com/nps/product-details/downloads I hope this helps. Quote Share this post Link to post Share on other sites
