Jump to content

Nitro Stopped Working


Recommended Posts


I have Nitro Pro 11 installed locally on one machine, and Nitro Pro 12 installed locally on another machine. Both were purchased in the last six months.

On the same day - with no network changes - both versions just stopped working. Double click the icon, nothing happens. 

Has anyone experienced this before and what is the fix?

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @library@tynwald.org.im,

Thank you for reaching out to us through our Community Forums!

As far as I know, this is the first time it was reported. Did your machines just installed new Windows updates?

If yes, I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Thanks for choosing Nitro Pro and I hope this helps!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.