library@tynwald.org.im Posted September 26, 2018 Report Share Posted September 26, 2018 I have Nitro Pro 11 installed locally on one machine, and Nitro Pro 12 installed locally on another machine. Both were purchased in the last six months. On the same day - with no network changes - both versions just stopped working. Double click the icon, nothing happens. Has anyone experienced this before and what is the fix? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 26, 2018 Official Nitronaut Report Share Posted September 26, 2018 Hello @library@tynwald.org.im, Thank you for reaching out to us through our Community Forums! As far as I know, this is the first time it was reported. Did your machines just installed new Windows updates? If yes, I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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