IDC 0 Report post Posted September 26, 2018 Recently purchased V12 and now, it appears that I can't activate (looks like trial version). HELP!!! Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 26, 2018 Hello @IDC, Thank you for reaching out to us through our Community Forums! As per our records, you deactivated your Nitro Pro 12 last 18th of September. To reactivate, kindly go to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
IDC 0 Report post Posted September 26, 2018 I do not have the "Activate" button on the Help tab (only Deactivate is listed). How would I activate w/o having the Activate button? Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 26, 2018 Hello @IDC, Thanks for your response. I sent you a private message to address this issue. Cheers! Share this post Link to post Share on other sites
IDC 0 Report post Posted September 26, 2018 Now it says that the serial number is incorrect. What next??? Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 27, 2018 Hello @IDC, Thanks for your patience. Yesterday I sent you a private message. Could you please respond to that? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
