Lawrie101 Posted October 2, 2018 Report Share Posted October 2, 2018 Hi, ca anyone direct me to resolving this issue of combining word docs into .pdf. It seems the action works however when I open the folder the document is saved in the file comes up as a corrupted word doc. Says there is a problem with the contents and is corrupted. When I pdf each document with other programs there is no issue. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 2, 2018 Official Nitronaut Report Share Posted October 2, 2018 Hello @Lawrie101, Thank you for posting on our Community Forums! You may want to try a few things: - Run a repair on both Nitro and Word installations. - Test saving the files in a different folder to see if that makes a difference. - Test combine other Word files to see if the issue is file-specific or if it is happening to all Word files. - Re-save or re-create the Word files, or copy and paste the entire content to a new Word file, and try combining the new files. I hope that helps! Link to comment Share on other sites More sharing options...
Lawrie101 Posted October 2, 2018 Author Report Share Posted October 2, 2018 Hi Leslie, I just updated MS Word today. Yesterday when I combined a series of pdf documents there was another issue where it duplicated 4 of the 5 to be combined. Today I have seen several times this issue. I tried #2 and #3 however #4 is not feasible as we are talking about 150-250 pages and 5 combinations. When I try to mix excel/word and some pdf to create one pdf, this doesn't work either. So can you advise how do I repair nitro? I saw the help function but cant see the Repair Nitro button. Thanks Link to comment Share on other sites More sharing options...
Lawrie101 Posted October 3, 2018 Author Report Share Posted October 3, 2018 Do you have an answer yet? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted October 3, 2018 Official Nitronaut Report Share Posted October 3, 2018 Hello @Lawrie101 The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 If that doesn't work, please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system. http://install.nitropdf.com/support/downloads/cleanup.zip NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671 When your system is back up, close all of your open applications and install Nitro Pro 11.0.8.470 from the page I have provided below:https://www.gonitro.com/nps/product-details/downloads I hope this helps. Link to comment Share on other sites More sharing options...
Lawrie101 Posted December 3, 2018 Author Report Share Posted December 3, 2018 Thank you Leslie, I will see if this works out Link to comment Share on other sites More sharing options...
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