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Combining word docs converting to .pdf


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Hi, ca anyone direct me to resolving this issue of combining word docs into .pdf. It seems the action works however when I open the folder the document is saved in the file comes up as a corrupted word doc. Says there is a problem with the contents and is corrupted. When I pdf each document with other programs there is no issue.



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  • Official Nitronaut

Hello @Lawrie101,

Thank you for posting on our Community Forums!

You may want to try a few things:

- Run a repair on both Nitro and Word installations.

- Test saving the files in a different folder to see if that makes a difference.

- Test combine other Word files to see if the issue is file-specific or if it is happening to all Word files.

- Re-save or re-create the Word files, or copy and paste the entire content to a new Word file, and try combining the new files.

I hope that helps!

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Hi Leslie, I just updated MS Word today. Yesterday when I combined a series of pdf documents there was another issue where it duplicated 4 of the 5 to be combined. Today I have seen several times this issue. I tried #2 and #3 however #4 is not feasible as we are talking about 150-250 pages and 5 combinations. When I try to mix excel/word and some pdf to create one pdf, this doesn't work either. So can you advise how do I repair nitro? I saw the help function but cant see the Repair Nitro button. Thanks

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  • Official Nitronaut

Hello @Lawrie101

The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

If that doesn't work, please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.


NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: http://kb.gonitro.com/knowledgebase#/search/stamps/000001671

When your system is back up, close all of your open applications and install Nitro Pro  from the page I have provided below:https://www.gonitro.com/nps/product-details/downloads

I hope this helps.

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