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Links not preserved during conversion


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Have Nitro Pro 11.0.7 and MS Word 2016.

Have a Word document with hyperlinks that point to bookmarks (created using Insert, Bookmark) in the document.

When converting this document to PDF the hyperlinks are just, plain, text; not hyperlinks.

Followed the Nitro KB document at http://kb.gonitro.com/knowledgebase#/search/convert%20links%20does%20not%20work/000001938

It did not resolve the issue; hyperlinks are, still, just plain text.

Any ideas or any help will be greatly appreciated

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