Hello, I purchased Nitro Pro 9 in 2014, and have replaced that Laptop with a new one. Saved pdf's of the original purchase, I know the serial # and and followed all the instructions, to facilitate a reinstall, at least the way I understand them.
Have deactivated the licence in the old laptop, and have repeatedly downloaded the nitro_pro9.exe file. And I repeatedly ran the installation, only to have it report that the process failed at the very end. This is very frustrating. It appears that a purchase of Nitro Pro applies only to one installation, or am I missing something?
Thank you for any help you might be able to provide.
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Hello, I purchased Nitro Pro 9 in 2014, and have replaced that Laptop with a new one. Saved pdf's of the original purchase, I know the serial # and and followed all the instructions, to facilitate a reinstall, at least the way I understand them.
Have deactivated the licence in the old laptop, and have repeatedly downloaded the nitro_pro9.exe file. And I repeatedly ran the installation, only to have it report that the process failed at the very end. This is very frustrating. It appears that a purchase of Nitro Pro applies only to one installation, or am I missing something?
Thank you for any help you might be able to provide.
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