policeman51 Posted October 8, 2018 Report Share Posted October 8, 2018 Hi all, I was wondering if anyone has seen an issue with Nitro 11 or 12 where custom stamps don't save? We have a couple users that had the issue with Nitro Pro 11, then we recently upgraded a couple to Nitro Pro 12.5 and we're seeing it as well. I've checked the C:\Users\[username]\AppData\Roaming\Nitro\Pro\12 location and they have full control of the folder and files. What is strange is that after a certain period of time (1 week to 1 month) the custom stamps start saving. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 8, 2018 Official Nitronaut Report Share Posted October 8, 2018 hello @policeman51, Thank you for reaching out to us through our Community Forums! I can see you submitted a support ticket and a Nitro Support representative is already assisting you. I have notated this post to your support case and informed the case owner. Kindly continue responding with the support case thread. Cheers! Link to comment Share on other sites More sharing options...
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