Jump to content

Upgrade from Nitro 5 to Nitro 12


Pedro Silva

Recommended Posts

Hello, 

I'm trying to upgrade from Nitro 5 to Nitro 12, but my license number returns:

 

We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue.

Please can someone help. 

 

Thank you.

 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Pedro Silva,

Thank you for reaching out to us through our Community Forums!

I attempted to search for your product using your email address but no result.

For me to better assist you, kindly send me a private message and provide the serial number of your Nitro Pro 5.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

12 minutes ago, AllainU said:

Hello @Pedro Silva,

Thank you for reaching out to us through our Community Forums!

I attempted to search for your product using your email address but no result.

For me to better assist you, kindly send me a private message and provide the serial number of your Nitro Pro 5.

Thank you very much in advance and I am looking forward to hearing back from you. 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.