AntennaBob Posted October 10, 2018 Report Share Posted October 10, 2018 My company purchased Pro11 with software assurance and when I try to upgrade if cannot find my serial number. It does show up in license history. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 10, 2018 Official Nitronaut Report Share Posted October 10, 2018 Hello @AntennaBob, Thank you for reaching out to us through our Community Forums! In order for me to further assist you, please provide me your Nitro Pro 11 serial number by sending me a private message. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 10, 2018 Official Nitronaut Report Share Posted October 10, 2018 Hello @AntennaBob, Thanks for providing your serial number. To further assist you, a support case was created on your behalf. Kindly wait for a Nitro Support representative to send you the next steps through the support ticket. Cheers! Link to comment Share on other sites More sharing options...
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