AntennaBob 0 Report post Posted October 10, 2018 My company purchased Pro11 with software assurance and when I try to upgrade if cannot find my serial number. It does show up in license history. Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 10, 2018 Hello @AntennaBob, Thank you for reaching out to us through our Community Forums! In order for me to further assist you, please provide me your Nitro Pro 11 serial number by sending me a private message. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 10, 2018 Hello @AntennaBob, Thanks for providing your serial number. To further assist you, a support case was created on your behalf. Kindly wait for a Nitro Support representative to send you the next steps through the support ticket. Cheers! Share this post Link to post Share on other sites
