David Lincer Posted October 11, 2018 Report Share Posted October 11, 2018 I have a file that I get from my insurance company, "evidence of insurance" When I open it up in nitro, the text is mangled and hard to read... the correct text is there but all the size / spacing is off. Open the exact same file in Acrobat DC and all looks good. Can send the file to Support for examination... https://www.dropbox.com/s/nrvcd6agp8do7m6/2018_10_10 FromAcrobat.pdf?dl=0 https://www.dropbox.com/s/bf6120rkgb9rl03/2018_10_10 FromNitro.pdf?dl=0 These are screen shots the "FromAcrobat" shows what I expect, and "FromNitro" is what I get from NitroPDF This has been mangled for several versions, just made the moment to report now. Running NitroPro 12.5.0.268 P.S. How do I "Upload" images --- saving to dropbox and adding a link seems painful Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 11, 2018 Official Nitronaut Report Share Posted October 11, 2018 Hello @DaLincerGuy, Thank you for reaching out to us through our Community Forums! Since you have a valid VIP access, a support ticket was created on your behalf to further assist you. Kindly wait for an email from a Nitro Support representative through the support case. Cheers! Link to comment Share on other sites More sharing options...
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