Cindy.s 0 Report post Posted October 12, 2018 I will get a dialog box that says "no creation process" and when I close that box, there will be something about "add-ins". Just trying to convert a word doc to pdf from desktop. Keep in mind my system crashed and I reinstalled Nitro Pro V9 Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted October 15, 2018 Not sure if you're on the last version of Nitro 9 or not, but you could try grabbing it from here: http://kb.gonitro.com/knowledgebase#/search/previous version/000001644 and then install that to see if it makes a difference. Share this post Link to post Share on other sites