charlie 0 Report post Posted October 13, 2018 (edited) Hi. I have nitro pro installed on one computer since April 2018, cleverbridge reference # 1********. I am trying to install it on a second computer, but every time I try to download Nitro Pro 11, the nitro pro setup wizard fails. Please help, thank you. Charlie Edited October 15, 2018 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted October 15, 2018 Hello @charlie, Thanks for reaching out! While each case is different there are a few suggestions that you can perform to rectify this issue: 1. Clear the Temp folder. 2. Use the clean-up utility and/or the Microsoft FixIt tool. 3. Reboot the machine. 4. Manually check for left over registries from Nitro Pro before trying to reinstall. You can also try the suggestions here: http://kb.gonitro.com/knowledgebase#/search/wizard/000003265 Hope that helps! Share this post Link to post Share on other sites
