DB2018 Posted October 10, 2018 Report Share Posted October 10, 2018 I just upgraded to Nitro 12 and a document I was working on for hours.. just crashed. First time using 12 properly since I upgraded. Haven't they fixed this problem yet? AND is there a temp file where it continuously saves on to my computer as the last save I have is over an hour ago. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 10, 2018 Official Nitronaut Report Share Posted October 10, 2018 Hi @DB2018, Thank you for reaching out to us through our Community Forums! I'm pleased to inform you that Nitro Pro 12.0.4.259 is now available to fix the 'crashing' issue. Kindly update to this build using these direct installers: x32 http://install.nitropdf.com/professional_1240259/en/burn/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_1240259/en/burn/nitro_pro12_ba_x64.msi If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/64/000001874 You may also want to be aware of what issues this build is addressing by visiting its Release Notes:https://www.gonitro.com/product/documentation/release-notes Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
ExpletiveDELETED Posted October 17, 2018 Report Share Posted October 17, 2018 Does this download fix the "NITRO 12 CRASHES EVERY TIME I DOUBLE CLICK ANYTHING WHILE EDITING" bug?? Please advise... Link to comment Share on other sites More sharing options...
ExpletiveDELETED Posted October 17, 2018 Report Share Posted October 17, 2018 Latest public build, Win10 Pro 64 Edit any document, and doubleclick on anything. Program terminates instantly with no error message Not sure the exact Nitro version, but purchased here 2 weeks ago... Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 18, 2018 Official Nitronaut Report Share Posted October 18, 2018 Hello @ExpletiveDELETED, Thank you for reaching out to us through our Community Forums! Yes, that is correct. The above build addresses different crashing issues. You can find the build of your Nitro Pro 12 by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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