Lithoman 0 Report post Posted October 19, 2018 My computer crashed and I bought a new one.. I would like to install Nitro on my new computer and downloaded the new version 12.. trial.. of course when I tried to register with my v9 activation # is wont work.. How do I get my old nitro up and running on the new computer? Thanks for any help.. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted October 23, 2018 Hi @Lithoman, Thanks for posting on our Community Forums! I need to let you know that we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy#sunsetPolicy If you prefer to keep using Nitro Pro 9, I recommend that you download the appropriate installer here: http://kb.gonitro.com/knowledgebase#/search/retail/000001632 If you are not sure which to pick, this will help: http://kb.gonitro.com/knowledgebase#/search/32/000001874 After installation, you can activate by opening Nitro, clicking on the Help tab > About Nitro Pro > Activation and enter your Nitro Pro 9 serial number. I hope this helps. Cheers! Share this post Link to post Share on other sites