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insufficient privileges

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Nitro Pro 10 has been working beautifully until today. Tried to open an email attachment (.pdf) and received the following error message: This service does not have sufficient privileges. Please reinstall.

I don't have an issue with reinstalling the software except I can't get into the Nitro Pro program to retrieve my activation key. 

Anyone else having this problem?

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Kelvin V.

Hi Maxigirl1996,

Thanks for posting to the Community forums! 

We do have an article about your concern. Kindly view this link:


So we may help you find your serial number/ activation key, please submit a ticket to our team at www.gonitro.com/support/ticket 


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