Firefly Admin Posted October 22, 2018 Report Share Posted October 22, 2018 I have two licenses for Nitro Pro 11 that I can't reactivate. I am getting activation error 24. When I look at the activation portal, both say Number of Activations is 0. Manual activation keeps saying unsuccessful because the licenses are already used? What else can I try to get to get these working again? Version is Nitro Pro 11.0.8.470 on Windows 10. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 22, 2018 Official Nitronaut Report Share Posted October 22, 2018 Hello @Firefly, Thank you for reaching out to us through our Community Forums! To address this issue, I just made adjustments on your licenses, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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