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Unable to download .pdf from Google Chrome


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I've been having problems with downloading a .pdf file from Google Chrome.  Error message says file is corrrupted or can't be opened.  I cleared the cache - no improvement.  Ran repair option on NitroPro 11.  Thereafter download worked 1x - error came back on 2nd attempt.  Download from same site.

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  • Official Nitronaut
Allain Umailin

Hello @CleanTech92058,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you, could you please provide me with the following?:
-What OS is installed in your computer (Windows 7, 8.0, 8.1 or 10 and whether it is 32-bit or 64 bit)?
-What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X, e.g.
-Are you able to replicate the issue with FireFox and Internet Explorer?

Thank you very much in advance and I am looking forward to hearing back from you.

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