Dan Voss Posted October 26, 2018 Report Share Posted October 26, 2018 I have a serial number that I need to upgrade, but it won't upgrade. However, the License portal recognizes the same serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 26, 2018 Official Nitronaut Report Share Posted October 26, 2018 Hello @Dan Voss, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide the serial number you're having issue in upgrading. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Dan Voss Posted November 20, 2018 Author Report Share Posted November 20, 2018 Just sent a private message with another serial number that won't upgrade. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 21, 2018 Official Nitronaut Report Share Posted November 21, 2018 Hello @Dan Voss, I trust you're doing great and thanks for providing the serial number. I just made an adjustment on your license, so you can try upgrading it to Nitro Pro 12. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Dan Voss Posted March 22, 2019 Author Report Share Posted March 22, 2019 Just sent private message with another serial number that won't upgrade. Link to comment Share on other sites More sharing options...
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