Dan Voss 0 Report post Posted October 26, 2018 I have a serial number that I need to upgrade, but it won't upgrade. However, the License portal recognizes the same serial number. Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 26, 2018 Hello @Dan Voss, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide the serial number you're having issue in upgrading. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Dan Voss 0 Report post Posted November 20, 2018 Just sent a private message with another serial number that won't upgrade. Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 21, 2018 Hello @Dan Voss, I trust you're doing great and thanks for providing the serial number. I just made an adjustment on your license, so you can try upgrading it to Nitro Pro 12. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
Dan Voss 0 Report post Posted March 22, 2019 Just sent private message with another serial number that won't upgrade. Share this post Link to post Share on other sites
