CamTech Posted October 27, 2018 Report Share Posted October 27, 2018 I am receiving the following message from windows 10: An error Occurred. Access to the path C:\users\...\AppData\Roaming\Nitro\Pro\12\Plugins\NitroExcelAddin.ini' is denied. This has occurred since upgrading to Pro12 from 11. I have uninstalled and reinstalled without resolution of the issue. Please advise how to fix the issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 29, 2018 Official Nitronaut Report Share Posted October 29, 2018 Hello @CamTech, Thank you for reaching out to us through our Community Forums! In order for me to further assist you, could you please provide me with the following?: -What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112) -What version of MS Office are you using (2007, 2010, 2013, 2016 or 365)? -What is your workflow when you received the error message 'An error Occurred. Access to the path C:\users\...\AppData\Roaming\Nitro\Pro\12\Plugins\NitroExcelAddin.ini' is denied'? -Is it also failing with Outlook, Word, PowerPoint and Publisher? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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