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Addin.ini Error


CamTech

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I am receiving the following message from windows 10: An error Occurred. Access to the path C:\users\...\AppData\Roaming\Nitro\Pro\12\Plugins\NitroExcelAddin.ini' is denied. This has occurred since upgrading to Pro12 from 11. I have uninstalled and reinstalled without resolution of the issue. Please advise how to fix the issue.

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Allain Umailin

Hello @CamTech,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you, could you please provide me with the following?:
-What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 12.X.X.X, e.g. 12.0.0.112)
-What version of MS Office are you using (2007, 2010, 2013, 2016 or 365)?
-What is your workflow when you received the error message 'An error Occurred. Access to the path C:\users\...\AppData\Roaming\Nitro\Pro\12\Plugins\NitroExcelAddin.ini' is denied'?
-Is it also failing with Outlook, Word, PowerPoint and Publisher?

Thank you very much in advance and I am looking forward to hearing back from you.

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