sayhio 0 Report post Posted October 29, 2018 Toolbar gone How to call toolbar back ? Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 29, 2018 Hello @sayhio, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy and if you prefer staying with Nitro Pro 9, I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Alternatively, if you were interested in upgrading your license to Nitro Pro 12 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal: https://www.gonitro.com/support/upgrade Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
sayhio 0 Report post Posted October 30, 2018 20 hours ago, sayhio said: 3 hours ago, AllainU said: Hello @sayhio, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy and if you prefer staying with Nitro Pro 9, I recommend that you repair your Nitro Pro via the Control Panel > Programs and Features. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Alternatively, if you were interested in upgrading your license to Nitro Pro 12 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal: https://www.gonitro.com/support/upgrade Thanks for choosing Nitro Pro and I hope this helps! Toolbar gone How to call toolbar back ? Thx for answer this problem not show all User but have one user have this problem other user nitro still ok * this computer is multi users login Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 30, 2018 Hello @sayhio, Thanks for this information. Kindly send me a private message and provide the serial number of your Nitro Pro 9. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
