Heather Robideau Posted October 29, 2018 Report Share Posted October 29, 2018 When opening some, not all, PDF's, I get random boxes covering part of my PDF's. I have updated to Nitro Pro 12.5.0.268 and still having issues. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 29, 2018 Official Nitronaut Report Share Posted October 29, 2018 Hello @Heather Robideau, Thank you for reaching out to us through our Community Forums! In order for me to further assist you, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro -Are any other users able to replicate the issue, or is it just the one computer / user? -A sample file (with sensitive information extracted) so I can replicate it on my end -Where are the files saved (local, a shared drive or an external drive) when you’re trying to open? Can you check if you have the same issue when the file is saved locally? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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