Jaro Posted October 30, 2018 Report Share Posted October 30, 2018 I have problem with installing Nitro Pro 12 on Windows 7 PC, when starting installation following error appears. Please advise. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 30, 2018 Official Nitronaut Report Share Posted October 30, 2018 Hello @Jaro, Thank you for reaching out to us through our Community Forums! I encountered the same error yesterday and I was able to fix it by installing the updated Microsoft Visual C++ Redistributable from below page: https://www.itechtics.com/microsoft-visual-c-redistributable-versions-direct-download-links/ Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
Jaro Posted October 31, 2018 Author Report Share Posted October 31, 2018 Hello @AllainU, Thanks for your advise. Could you confirm which one Microsoft Visual C++ Redistributable version Nitro is using as I have installed 2017 x64 and x32 and still getting the same error? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted October 31, 2018 Official Nitronaut Report Share Posted October 31, 2018 Hello @Jaro, Thanks for your response and patience. Kindly uninstall what you installed, run our Clean-up tool to delete traces from previous installations of Nitro Pro (http://kb.gonitro.com/knowledgebase#/search/clean up/000003054) and reboot your machine. After that, kindly download and install Microsoft Visual C++ 2015 Redistributable for x86 and x64. I have both on my machine and it works well with Nitro Pro 9, 10 and 12. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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