Dean_ABZ 0 Report post Posted October 31, 2018 When converting MS word to PDF with a Snagit or Greenshoot clipboard insert, the resolution is so poor you cannot the read text or graphic etc, any solution to this? Share this post Link to post Share on other sites
AllainU 0 Report post Posted October 31, 2018 Hello @Dean_ABZ, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab -What OS is installed in your computer (Windows 7, 8.0, 8.1 or 10 and whether it is 32-bit or 64 bit)? -Does this happen with every file? If it's a single file, please send us the sample file (with sensitive information extracted) so I can replicate it on my end Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
