camwilson04 Posted November 2, 2018 Report Share Posted November 2, 2018 Hello, We've been trying to install Nitro 11.0.8.370 on multiple desktops running Windows 10 Build 17134 however the installation stops within a second with the error "Nitro PDF Setup Wizard Ended Prematurely because of an error" I've attempted to install on a fresh desktop without any other application installed and editing the NtfsDisable8dot3NameCreation registry key as suggested on other thread. Version 12 installs without any issues so I'm assuming it's an compatibility issue with version 11's installer. System Info below System Info: Host Name: OS Name: Microsoft Windows 10 Pro OS Version: 10.0.17134 N/A Build 17134 OS Manufacturer: Microsoft Corporation OS Configuration: Member Workstation OS Build Type: Multiprocessor Free Registered Owner: Registered Organization: N/A Product ID: 00330-50000-00000-AAOEM Original Install Date: 29/10/2018, 10:07:08 AM System Boot Time: 2/11/2018, 10:24:19 AM System Manufacturer: Dell Inc. System Model: OptiPlex 7060 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 158 Stepping 10 GenuineIntel ~3000 Mhz BIOS Version: Dell Inc. 1.1.4, 10/07/2018 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume1 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC+09:30) Adelaide Total Physical Memory: 7,989 MB Available Physical Memory: 5,157 MB Virtual Memory: Max Size: 9,909 MB Virtual Memory: Available: 6,541 MB Virtual Memory: In Use: 3,368 MB Page File Location(s): C:\pagefile.sys Hotfix(s): 6 Hotfix(s) Installed. [01]: KB4100347 [02]: KB4338832 [03]: KB4456655 [04]: KB4457146 [05]: KB4462930 [06]: KB4462933 Network Card(s): 1 NIC(s) Installed. [01]: Intel(R) Ethernet Connection (7) I219-LM Connection Name: Ethernet DHCP Enabled: Yes DHCP Server: 192.168.1.2 IP address(es) [01]: 192.168.1.22 [02]: fe80::72:17da:d49e:66b8 Hyper-V Requirements: VM Monitor Mode Extensions: Yes Virtualization Enabled In Firmware: Yes Second Level Address Translation: Yes Data Execution Prevention Available: Yes Below is the installation log === Verbose logging started: 2/11/2018 10:17:01 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\system32\msiexec.exe === MSI (c) (2C:44) [10:17:01:289]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (2C:44) [10:17:01:289]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (2C:EC) [10:17:01:301]: Resetting cached policy values MSI (c) (2C:EC) [10:17:01:301]: Machine policy value 'Debug' is 0 MSI (c) (2C:EC) [10:17:01:301]: ******* RunEngine: ******* Product: C:\Temp\nitro_pro11_ba_x64.msi ******* Action: ******* CommandLine: ********** MSI (c) (2C:EC) [10:17:01:303]: Machine policy value 'DisableUserInstalls' is 0 MSI (c) (2C:EC) [10:17:01:307]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 MSI (c) (2C:EC) [10:17:01:308]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Temp\nitro_pro11_ba_x64.msi' against software restriction policy MSI (c) (2C:EC) [10:17:01:310]: SOFTWARE RESTRICTION POLICY: C:\Temp\nitro_pro11_ba_x64.msi has a digital signature MSI (c) (2C:EC) [10:17:01:946]: SOFTWARE RESTRICTION POLICY: C:\Temp\nitro_pro11_ba_x64.msi is permitted to run at the 'unrestricted' authorization level. MSI (c) (2C:EC) [10:17:01:951]: Cloaking enabled. MSI (c) (2C:EC) [10:17:01:951]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (2C:EC) [10:17:01:952]: End dialog not enabled MSI (c) (2C:EC) [10:17:01:952]: Original package ==> C:\Temp\nitro_pro11_ba_x64.msi MSI (c) (2C:EC) [10:17:01:952]: Package we're running from ==> C:\Temp\nitro_pro11_ba_x64.msi MSI (c) (2C:EC) [10:17:01:955]: APPCOMPAT: Compatibility mode property overrides found. MSI (c) (2C:EC) [10:17:01:955]: APPCOMPAT: looking for appcompat database entry with ProductCode '{58DADE87-307D-4AE5-82AC-76381214D484}'. MSI (c) (2C:EC) [10:17:01:955]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (2C:EC) [10:17:01:988]: MSCOREE not loaded loading copy from system32 MSI (c) (2C:EC) [10:17:01:993]: Machine policy value 'TransformsSecure' is 0 MSI (c) (2C:EC) [10:17:01:993]: User policy value 'TransformsAtSource' is 0 MSI (c) (2C:EC) [10:17:01:993]: Machine policy value 'DisablePatch' is 0 MSI (c) (2C:EC) [10:17:01:993]: Machine policy value 'AllowLockdownPatch' is 0 MSI (c) (2C:EC) [10:17:01:994]: Machine policy value 'DisableMsi' is 0 MSI (c) (2C:EC) [10:17:01:994]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (2C:EC) [10:17:01:994]: User policy value 'AlwaysInstallElevated' is 0 MSI (c) (2C:EC) [10:17:01:994]: Running product '{58DADE87-307D-4AE5-82AC-76381214D484}' with user privileges: It's not assigned. MSI (c) (2C:EC) [10:17:01:994]: Machine policy value 'DisableLUAPatching' is 0 MSI (c) (2C:EC) [10:17:01:994]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (c) (2C:EC) [10:17:01:994]: APPCOMPAT: looking for appcompat database entry with ProductCode '{58DADE87-307D-4AE5-82AC-76381214D484}'. MSI (c) (2C:EC) [10:17:01:994]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (2C:EC) [10:17:01:994]: Transforms are not secure. MSI (c) (2C:EC) [10:17:01:994]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\temp\Nitro.log'. MSI (c) (2C:EC) [10:17:01:994]: Command Line: CURRENTDIRECTORY=C:\Users\tempadmin CLIENTUILEVEL=0 CLIENTPROCESSID=14124 MSI (c) (2C:EC) [10:17:01:994]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{44E1CDFC-9A47-47E0-BC02-FCE31AA98ED2}'. MSI (c) (2C:EC) [10:17:01:995]: Product Code passed to Engine.Initialize: '' MSI (c) (2C:EC) [10:17:01:995]: Product Code from property table before transforms: '{58DADE87-307D-4AE5-82AC-76381214D484}' MSI (c) (2C:EC) [10:17:01:995]: Product Code from property table after transforms: '{58DADE87-307D-4AE5-82AC-76381214D484}' MSI (c) (2C:EC) [10:17:01:995]: Product not registered: beginning first-time install MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (2C:EC) [10:17:01:995]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (2C:EC) [10:17:01:995]: User policy value 'SearchOrder' is 'nmu' MSI (c) (2C:EC) [10:17:01:995]: Adding new sources is allowed. MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (2C:EC) [10:17:01:995]: Package name extracted from package path: 'nitro_pro11_ba_x64.msi' MSI (c) (2C:EC) [10:17:01:995]: Package to be registered: 'nitro_pro11_ba_x64.msi' MSI (c) (2C:EC) [10:17:01:995]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (2C:EC) [10:17:01:995]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (2C:EC) [10:17:01:995]: User policy value 'AlwaysInstallElevated' is 0 MSI (c) (2C:EC) [10:17:01:995]: Running product '{58DADE87-307D-4AE5-82AC-76381214D484}' with user privileges: It's not assigned. MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\tempadmin'. MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'. MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '14124'. MSI (c) (2C:EC) [10:17:01:995]: TRANSFORMS property is now: MSI (c) (2C:EC) [10:17:01:995]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '405'. MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Favorites MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Documents MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Recent MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\SendTo MSI (c) (2C:EC) [10:17:01:996]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Templates MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Local MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Pictures MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (c) (2C:EC) [10:17:01:997]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (c) (2C:EC) [10:17:01:998]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (2C:EC) [10:17:01:998]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (2C:EC) [10:17:01:998]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (c) (2C:EC) [10:17:01:998]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu MSI (c) (2C:EC) [10:17:01:998]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Desktop MSI (c) (2C:EC) [10:17:01:999]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (c) (2C:EC) [10:17:01:999]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (c) (2C:EC) [10:17:02:001]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (2C:EC) [10:17:02:033]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'. MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (2C:EC) [10:17:02:033]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'custadmin'. MSI (c) (2C:EC) [10:17:02:033]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Temp\nitro_pro11_ba_x64.msi'. MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Temp\nitro_pro11_ba_x64.msi'. MSI (c) (2C:EC) [10:17:02:033]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Temp\'. MSI (c) (2C:EC) [10:17:02:033]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Temp\'. MSI (c) (2C:44) [10:17:02:035]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'. === Logging started: 2/11/2018 10:17:02 === MSI (c) (2C:EC) [10:17:02:042]: Note: 1: 2205 2: 3: PatchPackage MSI (c) (2C:EC) [10:17:02:042]: Machine policy value 'DisableRollback' is 0 MSI (c) (2C:EC) [10:17:02:042]: User policy value 'DisableRollback' is 0 MSI (c) (2C:EC) [10:17:02:042]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'. MSI (c) (2C:EC) [10:17:02:043]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038 MSI (c) (2C:EC) [10:17:02:043]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes. MSI (c) (2C:EC) [10:17:02:045]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (c) (2C:EC) [10:17:02:045]: Doing action: INSTALL Action 10:17:02: INSTALL. Action start 10:17:02: INSTALL. MSI (c) (2C:EC) [10:17:02:045]: UI Sequence table 'InstallUISequence' is present and populated. MSI (c) (2C:EC) [10:17:02:045]: Running UISequence MSI (c) (2C:EC) [10:17:02:045]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'. MSI (c) (2C:EC) [10:17:02:045]: Doing action: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C Action 10:17:02: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. Action start 10:17:02: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. MSI (c) (2C:EC) [10:17:02:045]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C property. Its value is 'C:\Windows\system32\'. Action ended 10:17:02: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. Return value 1. MSI (c) (2C:EC) [10:17:02:045]: Doing action: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:02: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:02: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. MSI (c) (2C:EC) [10:17:02:046]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC property. Its value is 'C:\Windows\system32\'. Action ended 10:17:02: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (c) (2C:EC) [10:17:02:046]: Doing action: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:02: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:02: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. MSI (c) (2C:EC) [10:17:02:046]: PROPERTY CHANGE: Adding WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC property. Its value is 'C:\Windows\'. Action ended 10:17:02: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (c) (2C:EC) [10:17:02:046]: Doing action: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA Action 10:17:02: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. Action start 10:17:02: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. MSI (c) (2C:EC) [10:17:02:046]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA property. Its value is 'C:\Windows\SysWOW64\'. Action ended 10:17:02: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. Return value 1. MSI (c) (2C:EC) [10:17:02:046]: Doing action: SetARPINSTALLLOCATION Action 10:17:02: SetARPINSTALLLOCATION. Action start 10:17:02: SetARPINSTALLLOCATION. Action ended 10:17:02: SetARPINSTALLLOCATION. Return value 1. MSI (c) (2C:EC) [10:17:02:046]: Doing action: FindRelatedProducts Action 10:17:02: FindRelatedProducts. Searching for related applications Action start 10:17:02: FindRelatedProducts. Action ended 10:17:02: FindRelatedProducts. Return value 1. MSI (c) (2C:EC) [10:17:02:047]: Skipping action: BROWSERPLUGINSaveCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:047]: Skipping action: DEFAULTVIEWERSaveCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:047]: Skipping action: OFFICEADDINSSaveCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:047]: Doing action: PrepareDlg Action 10:17:02: PrepareDlg. Action start 10:17:02: PrepareDlg. Info 2898. For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height. Info 2898. For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height. Action 10:17:02: PrepareDlg. Dialog created Action ended 10:17:02: PrepareDlg. Return value 1. MSI (c) (2C:EC) [10:17:02:070]: Doing action: SaveCmdLine_NPSERIAL Action 10:17:02: SaveCmdLine_NPSERIAL. Action start 10:17:02: SaveCmdLine_NPSERIAL. MSI (c) (2C:EC) [10:17:02:071]: PROPERTY CHANGE: Adding CMDLINE_NPSERIAL property. Its value is 'DEMO'. Action ended 10:17:02: SaveCmdLine_NPSERIAL. Return value 1. MSI (c) (2C:EC) [10:17:02:071]: Doing action: AppSearch Action 10:17:02: AppSearch. Searching for installed applications Action start 10:17:02: AppSearch. AppSearch: Property: APPLICATION_FOLDER, Signature: FindInstallLocation MSI (c) (2C:EC) [10:17:02:072]: Note: 1: 2262 2: Signature 3: -2147287038 AppSearch: Property: APPLICATION_VERSION, Signature: FindInstalledVersion MSI (c) (2C:EC) [10:17:02:073]: Note: 1: 2262 2: Signature 3: -2147287038 AppSearch: Property: PDFDEFAULT, Signature: RegSearch_PDFDefault MSI (c) (2C:EC) [10:17:02:075]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:075]: PROPERTY CHANGE: Modifying PDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.Document.DC'. AppSearch: Property: FDFDEFAULT, Signature: RegSearch_FDFDefault MSI (c) (2C:EC) [10:17:02:076]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:076]: PROPERTY CHANGE: Modifying FDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.FDFDoc'. AppSearch: Property: XFDFDEFAULT, Signature: RegSearch_XFDFDefault MSI (c) (2C:EC) [10:17:02:077]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:077]: PROPERTY CHANGE: Modifying XFDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.XFDFDoc'. AppSearch: Property: PPDFDEFAULT, Signature: RegSearch_PPDFDefault MSI (c) (2C:EC) [10:17:02:078]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:078]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\classes\.ppdf 3: 2 AppSearch: Property: PDF_OLD, Signature: RegSearch_PDFOld MSI (c) (2C:EC) [10:17:02:079]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:079]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\classes\NitroPDF.pdf\old 3: 2 AppSearch: Property: FDF_OLD, Signature: RegSearch_FDFOld MSI (c) (2C:EC) [10:17:02:080]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:080]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\classes\NitroPDF.fdf\old 3: 2 AppSearch: Property: XFDF_OLD, Signature: RegSearch_XFDFOld MSI (c) (2C:EC) [10:17:02:082]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:082]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\classes\NitroPDF.xfdf\old 3: 2 AppSearch: Property: PPDF_OLD, Signature: RegSearch_PPDFOld MSI (c) (2C:EC) [10:17:02:083]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:083]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\classes\NitroPDF.ppdf\old 3: 2 AppSearch: Property: INSTALLSOURCE_OLD_64B, Signature: RegSearch_Installsource MSI (c) (2C:EC) [10:17:02:084]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:084]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\Settings 3: 2 AppSearch: Property: INSTALLSOURCE_OLD_32B, Signature: RegSearch_Installsource_32b MSI (c) (2C:EC) [10:17:02:085]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:085]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nitro\Pro\11.0\Settings 3: 2 AppSearch: Property: NPR_INSTALLED, Signature: RegSearch_NPR_INSTALLED MSI (c) (2C:EC) [10:17:02:087]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:087]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\NitroPDF.exe 3: 2 AppSearch: Property: DT_SHORTCUT, Signature: RegSearch_DesktopSC MSI (c) (2C:EC) [10:17:02:088]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: BOXDISABLED, Signature: RegSearch_BOXDISABLED MSI (c) (2C:EC) [10:17:02:090]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:090]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: DROPBOXDISABLED, Signature: RegSearch_DROPBOXDISABLED MSI (c) (2C:EC) [10:17:02:091]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:091]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: ONEDRIVEDISABLED, Signature: RegSearch_ONEDRIVEDISABLED MSI (c) (2C:EC) [10:17:02:093]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:093]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: GOOGLEDRIVEDISABLED, Signature: RegSearch_GOOGLEDRIVEDISABLED MSI (c) (2C:EC) [10:17:02:095]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:095]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: NPDEFAULTVIEWER, Signature: RegSearch_NPDEFAULTVIEWER MSI (c) (2C:EC) [10:17:02:096]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:096]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: NPDEFAULTVIEWER_32B, Signature: RegSearch_NPDEFAULTVIEWER_32B MSI (c) (2C:EC) [10:17:02:097]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:097]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: NPBROWSERPLUGIN, Signature: RegSearch_NPBROWSERPLUGIN MSI (c) (2C:EC) [10:17:02:098]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:098]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: NPBROWSERPLUGIN_32B, Signature: RegSearch_NPBROWSERPLUGIN_32B MSI (c) (2C:EC) [10:17:02:099]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:099]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: OFFICEADDINS, Signature: RegSearch_OFFICEADDINS MSI (c) (2C:EC) [10:17:02:100]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:100]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: OFFICEADDINS_32B, Signature: RegSearch_OFFICEADDINSOFFICEADDINS_32B MSI (c) (2C:EC) [10:17:02:102]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:102]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nitro\Pro\11.0\settings 3: 2 AppSearch: Property: NETFRAMEWORK20, Signature: NetFramework20 MSI (c) (2C:EC) [10:17:02:103]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:103]: PROPERTY CHANGE: Adding NETFRAMEWORK20 property. Its value is '#1'. AppSearch: Property: NETFRAMEWORK40CLIENT, Signature: NetFramework40Client MSI (c) (2C:EC) [10:17:02:105]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:105]: PROPERTY CHANGE: Adding NETFRAMEWORK40CLIENT property. Its value is '#1'. AppSearch: Property: NPSERIAL, Signature: RegSearch_NPSERIAL MSI (c) (2C:EC) [10:17:02:106]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:106]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0 3: 2 AppSearch: Property: NPSERIAL_32B, Signature: RegSearch_NPSERIAL_32b MSI (c) (2C:EC) [10:17:02:108]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (2C:EC) [10:17:02:108]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nitro\Pro\11.0 3: 2 Action ended 10:17:02: AppSearch. Return value 1. MSI (c) (2C:EC) [10:17:02:108]: Skipping action: SetNPBROWSERPLUGIN (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Skipping action: BROWSERPLUGINSetFromCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Skipping action: BROWSERPLUGINClearCheckbox (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Skipping action: SetNPDEFAULTVIEWER (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Skipping action: DEFAULTVIEWERSetFromCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Skipping action: DEFAULTVIEWERClearCheckbox (condition is false) MSI (c) (2C:EC) [10:17:02:108]: Doing action: LaunchConditions Action 10:17:02: LaunchConditions. Evaluating launch conditions Action start 10:17:02: LaunchConditions. Action ended 10:17:02: LaunchConditions. Return value 1. MSI (c) (2C:EC) [10:17:02:109]: Skipping action: SetOFFICEADDINS (condition is false) MSI (c) (2C:EC) [10:17:02:109]: Skipping action: OFFICEADDINSSetFromCmdLine (condition is false) MSI (c) (2C:EC) [10:17:02:109]: Skipping action: OFFICEADDINSClearCheckbox (condition is false) MSI (c) (2C:EC) [10:17:02:109]: Skipping action: SetFromCmdLine_NPSERIAL (condition is false) MSI (c) (2C:EC) [10:17:02:109]: Doing action: ValidateProductID Action 10:17:02: ValidateProductID. Action start 10:17:02: ValidateProductID. Action ended 10:17:02: ValidateProductID. Return value 1. MSI (c) (2C:EC) [10:17:02:110]: Doing action: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:02: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:02: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action ended 10:17:02: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (c) (2C:EC) [10:17:02:111]: Doing action: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:02: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:02: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action ended 10:17:02: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (c) (2C:EC) [10:17:02:112]: Doing action: CostInitialize Action 10:17:02: CostInitialize. Action start 10:17:02: CostInitialize. MSI (c) (2C:EC) [10:17:02:113]: Machine policy value 'MaxPatchCacheSize' is 10 MSI (c) (2C:EC) [10:17:02:114]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'. MSI (c) (2C:EC) [10:17:02:114]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'. Action ended 10:17:02: CostInitialize. Return value 1. MSI (c) (2C:EC) [10:17:02:115]: Doing action: FileCost Action 10:17:02: FileCost. Computing space requirements Action start 10:17:02: FileCost. MSI (c) (2C:EC) [10:17:02:116]: Note: 1: 2205 2: 3: MsiAssembly MSI (c) (2C:EC) [10:17:02:116]: Note: 1: 2205 2: 3: Class MSI (c) (2C:EC) [10:17:02:116]: Note: 1: 2205 2: 3: Extension MSI (c) (2C:EC) [10:17:02:116]: Note: 1: 2205 2: 3: TypeLib Action ended 10:17:02: FileCost. Return value 1. MSI (c) (2C:EC) [10:17:02:116]: Skipping action: SetAPPLICATIONFOLDER (condition is false) MSI (c) (2C:EC) [10:17:02:116]: Doing action: CostFinalize Action 10:17:02: CostFinalize. Action start 10:17:02: CostFinalize. MSI (c) (2C:EC) [10:17:02:117]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'. MSI (c) (2C:EC) [10:17:02:117]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'. MSI (c) (2C:EC) [10:17:02:117]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'. MSI (c) (2C:EC) [10:17:02:117]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'. MSI (c) (2C:EC) [10:17:02:117]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'. MSI (c) (2C:EC) [10:17:02:118]: Note: 1: 2205 2: 3: Patch MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding NitroPDFCommon property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding NitroPDFCommon_Pro property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Pro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding NitroPDFCommon_x86 property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Resource_x86 property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Resource\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Color_Profiles_x86 property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Color_Profiles_x86_Folder property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Font_Packs_x86 property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Font_Packs_x86_Folder property. Its value is 'C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding NitroPDFCommon_x64 property. Its value is 'C:\Program Files\Common Files\Nitro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Resource property. Its value is 'C:\Program Files\Common Files\Nitro\Resource\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Color_Profiles property. Its value is 'C:\Program Files\Common Files\Nitro\Resource\ColorProfiles\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Font_Packs property. Its value is 'C:\Program Files\Common Files\Nitro\Resource\CMAP\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Nitro_PDF_x86 property. Its value is 'C:\Program Files (x86)\Nitro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding APPLICATIONFOLDER_x86 property. Its value is 'C:\Program Files (x86)\Nitro\Pro 11\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding FolderRC_x32 property. Its value is 'C:\Program Files (x86)\Nitro\Pro 11\rc\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding CAD_Nitro property. Its value is 'C:\ProgramData\Nitro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding CAD_Nitro_Pro property. Its value is 'C:\ProgramData\Nitro\Pro\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding CAD_NitroVer property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding ScanProfiles property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\ScanProfiles\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Watermarks_and_Backgrounds property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Watermarks and Backgrounds\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Stamps property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Stamps\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Security property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Security\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Redaction property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Redaction\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding JavaScripts property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\JavaScripts\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Headers_and_Footers property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Headers and Footers\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Dictionaries property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Dictionaries\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Content property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding purchase_offline property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding enpo property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding purchase_offlineN property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding purchase_offline_img property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\img\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding purchase_offline_graphics property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\graphics\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding purchase_offline_css property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\css\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding SmartTips property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding smart_tips property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding ST_js property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\js\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding ST_img property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Add_Tools property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Share_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Share Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Review_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Review Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Protect_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Protect Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Page_Layout property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Page Layout\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Forms_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Forms Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Erase_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Erase Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Convert_Tab property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Convert Tab\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding Cloud property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding enCloud property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding offline_login property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding offline_js property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\js\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding offline_img property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\img\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding trial_notification property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding entn property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding trial_notificationN property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding tn_js property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\js\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding tn_img property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\img\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding expired_trial_content property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding enetc property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding expired_trialN property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding et_js property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\js\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding et_img property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\img\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding learning_center property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding enlc property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding ftux property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding vendor property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\vendor\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding images property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\images\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding ftux_i18n property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\i18n\'. MSI (c) (2C:EC) [10:17:02:119]: PROPERTY CHANGE: Adding SplashScreen property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding enSplashScreen property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\en\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding CAD_lang property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\lang\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding CAD_en property. Its value is 'C:\ProgramData\Nitro\Pro\11.0\lang\en\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding Nitro_PDF property. Its value is 'C:\Program Files\Nitro\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding APPLICATIONFOLDER property. Its value is 'C:\Program Files\Nitro\Pro 11\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding locales property. Its value is 'C:\Program Files\Nitro\Pro 11\locales\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding FolderRC_x64 property. Its value is 'C:\Program Files\Nitro\Pro 11\rc\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding dir9D554458A82947C88207545700281B83 property. Its value is 'C:\Program Files\Nitro\Pro 11\x64\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding dirIRIS_OCR property. Its value is 'C:\Program Files\Nitro\Pro 11\IRIS_OCR\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding resIRIS_OCR property. Its value is 'C:\Program Files\Nitro\Pro 11\IRIS_OCR\resources\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding plug_ins property. Its value is 'C:\Program Files\Nitro\Pro 11\plug_ins\'. MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding x86 property. Its value is 'C:\Program Files\Nitro\Pro 11\x86\'. MSI (c) (2C:EC) [10:17:02:120]: Target path resolution complete. Dumping Directory table... MSI (c) (2C:EC) [10:17:02:120]: Note: target paths subject to change (via custom actions or browsing) MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: TARGETDIR , Object: C:\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: WindowsFolder , Object: C:\Windows\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC , Object: C:\Windows\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC , Object: C:\Windows\system32\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: System64Folder , Object: C:\Windows\system32\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C , Object: C:\Windows\system32\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: DesktopFolder , Object: C:\Users\Public\Desktop\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ProgramMenuFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files (x86)\Common Files\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: NitroPDFCommon , Object: C:\Program Files (x86)\Common Files\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: NitroPDFCommon_Pro , Object: C:\Program Files (x86)\Common Files\Nitro\Pro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: NitroPDFCommon_x86 , Object: C:\Program Files (x86)\Common Files\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Resource_x86 , Object: C:\Program Files (x86)\Common Files\Nitro\Resource\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Color_Profiles_x86 , Object: C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Color_Profiles_x86_Folder , Object: C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Font_Packs_x86 , Object: C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Font_Packs_x86_Folder , Object: C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CommonFiles64Folder , Object: C:\Program Files\Common Files\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: NitroPDFCommon_x64 , Object: C:\Program Files\Common Files\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Resource , Object: C:\Program Files\Common Files\Nitro\Resource\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Color_Profiles , Object: C:\Program Files\Common Files\Nitro\Resource\ColorProfiles\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Font_Packs , Object: C:\Program Files\Common Files\Nitro\Resource\CMAP\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Nitro_PDF_x86 , Object: C:\Program Files (x86)\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: APPLICATIONFOLDER_x86 , Object: C:\Program Files (x86)\Nitro\Pro 11\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: FolderRC_x32 , Object: C:\Program Files (x86)\Nitro\Pro 11\rc\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CAD_Nitro , Object: C:\ProgramData\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CAD_Nitro_Pro , Object: C:\ProgramData\Nitro\Pro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CAD_NitroVer , Object: C:\ProgramData\Nitro\Pro\11.0\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ScanProfiles , Object: C:\ProgramData\Nitro\Pro\11.0\ScanProfiles\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Watermarks_and_Backgrounds , Object: C:\ProgramData\Nitro\Pro\11.0\Watermarks and Backgrounds\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Stamps , Object: C:\ProgramData\Nitro\Pro\11.0\Stamps\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Security , Object: C:\ProgramData\Nitro\Pro\11.0\Security\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Redaction , Object: C:\ProgramData\Nitro\Pro\11.0\Redaction\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: JavaScripts , Object: C:\ProgramData\Nitro\Pro\11.0\JavaScripts\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Headers_and_Footers , Object: C:\ProgramData\Nitro\Pro\11.0\Headers and Footers\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Dictionaries , Object: C:\ProgramData\Nitro\Pro\11.0\Dictionaries\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Content , Object: C:\ProgramData\Nitro\Pro\11.0\Content\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: purchase_offline , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: enpo , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: purchase_offlineN , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: purchase_offline_img , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\img\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: purchase_offline_graphics , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\graphics\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: purchase_offline_css , Object: C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\css\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: SmartTips , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: smart_tips , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ST_js , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\js\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ST_img , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Add_Tools , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Share_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Share Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Review_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Review Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Protect_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Protect Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Page_Layout , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Page Layout\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Forms_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Forms Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Erase_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Erase Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Convert_Tab , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Convert Tab\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Cloud , Object: C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: enCloud , Object: C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: offline_login , Object: C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: offline_js , Object: C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\js\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: offline_img , Object: C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\img\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: trial_notification , Object: C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: entn , Object: C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: trial_notificationN , Object: C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: tn_js , Object: C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\js\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: tn_img , Object: C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\img\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: expired_trial_content , Object: C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: enetc , Object: C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: expired_trialN , Object: C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: et_js , Object: C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\js\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: et_img , Object: C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\img\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: learning_center , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: enlc , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ftux , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: vendor , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\vendor\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: images , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\images\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ftux_i18n , Object: C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\i18n\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: SplashScreen , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: enSplashScreen , Object: C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CAD_lang , Object: C:\ProgramData\Nitro\Pro\11.0\lang\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: CAD_en , Object: C:\ProgramData\Nitro\Pro\11.0\lang\en\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: SystemFolder , Object: C:\Windows\SysWOW64\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA , Object: C:\Windows\SysWOW64\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: ProgramFiles64Folder , Object: C:\Program Files\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: Nitro_PDF , Object: C:\Program Files\Nitro\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: APPLICATIONFOLDER , Object: C:\Program Files\Nitro\Pro 11\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: locales , Object: C:\Program Files\Nitro\Pro 11\locales\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: FolderRC_x64 , Object: C:\Program Files\Nitro\Pro 11\rc\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: dir9D554458A82947C88207545700281B83 , Object: C:\Program Files\Nitro\Pro 11\x64\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: dirIRIS_OCR , Object: C:\Program Files\Nitro\Pro 11\IRIS_OCR\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: resIRIS_OCR , Object: C:\Program Files\Nitro\Pro 11\IRIS_OCR\resources\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: plug_ins , Object: C:\Program Files\Nitro\Pro 11\plug_ins\ MSI (c) (2C:EC) [10:17:02:120]: Dir (target): Key: x86 , Object: C:\Program Files\Nitro\Pro 11\x86\ MSI (c) (2C:EC) [10:17:02:120]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'. MSI (c) (2C:EC) [10:17:02:121]: Note: 1: 2205 2: 3: MsiAssembly MSI (c) (2C:EC) [10:17:02:121]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ? Action ended 10:17:02: CostFinalize. Return value 1. MSI (c) (2C:EC) [10:17:02:163]: Skipping action: MaintenanceWelcomeDlg (condition is false) MSI (c) (2C:EC) [10:17:02:163]: Doing action: Call_KissMetrics_MSILaunched Action 10:17:02: Call_KissMetrics_MSILaunched. Action start 10:17:02: Call_KissMetrics_MSILaunched. MSI (c) (2C:C8) [10:17:02:176]: Invoking remote custom action. DLL: C:\Users\TEMPAD~1\AppData\Local\Temp\MSI4359.tmp, Entrypoint: KM_RecordEvent_MSILaunched MSI (c) (2C:E0) [10:17:02:177]: Cloaking enabled. MSI (c) (2C:E0) [10:17:02:177]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (2C:E0) [10:17:02:177]: Connected to service for CA interface. CustomAction Call_KissMetrics_MSILaunched returned actual error code 1157 but will be translated to success due to continue marking Action ended 10:17:02: Call_KissMetrics_MSILaunched. Return value 1. MSI (c) (2C:EC) [10:17:02:227]: Doing action: DefineAgreement Action 10:17:02: DefineAgreement. Action start 10:17:02: DefineAgreement. MSI (c) (2C:E0) [10:17:02:229]: Cloaking enabled. MSI (c) (2C:E0) [10:17:02:229]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (2C:E0) [10:17:02:229]: Connected to service for CA interface. MSI (c) (2C!EC) [10:17:02:287]: PROPERTY CHANGE: Modifying AGREEMENT_MSG_BEGIN property. Its current value is 'By clicking 'Install' I agree to the [License_URL]'. Its new value: 'By clicking 'Install' I agree to the '. Action ended 10:17:02: DefineAgreement. Return value 0. MSI (c) (2C:EC) [10:17:02:288]: Skipping action: WelcomeDlg (condition is false) MSI (c) (2C:EC) [10:17:02:288]: Doing action: NitroInstallDirDlg Action 10:17:02: NitroInstallDirDlg. Action start 10:17:02: NitroInstallDirDlg. Info 2898. For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 14 pixels height. Action 10:17:02: NitroInstallDirDlg. Dialog created MSI (c) (2C:10) [10:17:02:315]: Note: 1: 2205 2: 3: _RemoveFilePath MSI (c) (2C:10) [10:17:02:417]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'. MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: BindImage MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: ProgId MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: PublishComponent MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: SelfReg MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: Extension MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: Font MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: Class MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2205 2: 3: TypeLib MSI (c) (2C:10) [10:17:02:417]: Note: 1: 2727 2: MSI (c) (2C:44) [10:17:03:760]: PROPERTY CHANGE: Deleting NPBROWSERPLUGIN property. Its current value is '-1'. MSI (c) (2C:44) [10:17:04:355]: PROPERTY CHANGE: Deleting OFFICEADDINS property. Its current value is '-1'. Action ended 10:17:05: NitroInstallDirDlg. Return value 1. MSI (c) (2C:EC) [10:17:05:044]: Skipping action: ResumeDlg (condition is false) MSI (c) (2C:EC) [10:17:05:044]: Doing action: ProgressDlg Action 10:17:05: ProgressDlg. Action start 10:17:05: ProgressDlg. Action 10:17:05: ProgressDlg. Dialog created Action ended 10:17:05: ProgressDlg. Return value 1. MSI (c) (2C:EC) [10:17:05:064]: Doing action: ExecuteAction Action 10:17:05: ExecuteAction. Action start 10:17:05: ExecuteAction. MSI (c) (2C:EC) [10:17:05:065]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'. MSI (c) (2C:EC) [10:17:05:065]: Grabbed execution mutex. MSI (c) (2C:EC) [10:17:05:065]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (c) (2C:EC) [10:17:05:066]: Switching to server: PDFDEFAULT="AcroExch.Document.DC" FDFDEFAULT="AcroExch.FDFDoc" XFDFDEFAULT="AcroExch.XFDFDoc" NETFRAMEWORK20="#1" NETFRAMEWORK40CLIENT="#1" APPLICATIONFOLDER="C:\Program Files\Nitro\Pro 11\" CMDLINE_NPSERIAL="DEMO" TARGETDIR="C:\" AGREEMENT_MSG_BEGIN="By clicking 'Install' I agree to the " CURRENTDIRECTORY="C:\Users\tempadmin" CLIENTUILEVEL="0" CLIENTPROCESSID="14124" USERNAME="custadmin" SOURCEDIR="C:\Temp\" ACTION="INSTALL" EXECUTEACTION="INSTALL" SECONDSEQUENCE="1" ROOTDRIVE="C:\" INSTALLLEVEL="1" NPBROWSERPLUGIN="" OFFICEADDINS="" ADDLOCAL=PrinterDriver,NitroApp MSI (s) (CC:D4) [10:17:05:070]: Running installation inside multi-package transaction C:\Temp\nitro_pro11_ba_x64.msi MSI (s) (CC:D4) [10:17:05:070]: Grabbed execution mutex. MSI (s) (CC:F8) [10:17:05:071]: Resetting cached policy values MSI (s) (CC:F8) [10:17:05:071]: Machine policy value 'Debug' is 0 MSI (s) (CC:F8) [10:17:05:071]: ******* RunEngine: ******* Product: C:\Temp\nitro_pro11_ba_x64.msi ******* Action: INSTALL ******* CommandLine: ********** MSI (s) (CC:F8) [10:17:05:072]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (CC:F8) [10:17:05:076]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038 MSI (s) (CC:F8) [10:17:05:078]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0 MSI (s) (CC:F8) [10:17:05:078]: Note: 1: 1715 2: Nitro Pro MSI (s) (CC:F8) [10:17:05:078]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Nitro Pro". MSI (s) (CC:F8) [10:17:05:095]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 6. MSI (s) (CC:F8) [10:17:05:098]: File will have security applied from OpCode. MSI (s) (CC:F8) [10:17:05:313]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Temp\nitro_pro11_ba_x64.msi' against software restriction policy MSI (s) (CC:F8) [10:17:05:313]: SOFTWARE RESTRICTION POLICY: C:\Temp\nitro_pro11_ba_x64.msi has a digital signature MSI (s) (CC:F8) [10:17:05:909]: SOFTWARE RESTRICTION POLICY: C:\Temp\nitro_pro11_ba_x64.msi is permitted to run at the 'unrestricted' authorization level. MSI (s) (CC:F8) [10:17:05:909]: MSCOREE not loaded loading copy from system32 MSI (s) (CC:F8) [10:17:05:913]: End dialog not enabled MSI (s) (CC:F8) [10:17:05:913]: Original package ==> C:\Temp\nitro_pro11_ba_x64.msi MSI (s) (CC:F8) [10:17:05:913]: Package we're running from ==> C:\Windows\Installer\26e23.msi MSI (s) (CC:F8) [10:17:05:915]: APPCOMPAT: Compatibility mode property overrides found. MSI (s) (CC:F8) [10:17:05:916]: APPCOMPAT: looking for appcompat database entry with ProductCode '{58DADE87-307D-4AE5-82AC-76381214D484}'. MSI (s) (CC:F8) [10:17:05:916]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (CC:F8) [10:17:05:948]: Machine policy value 'TransformsSecure' is 0 MSI (s) (CC:F8) [10:17:05:948]: User policy value 'TransformsAtSource' is 0 MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'DisablePatch' is 0 MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'DisableMsi' is 0 MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:05:949]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:05:949]: Running product '{58DADE87-307D-4AE5-82AC-76381214D484}' with user privileges: It's not assigned. MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (CC:F8) [10:17:05:949]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (CC:F8) [10:17:05:950]: APPCOMPAT: looking for appcompat database entry with ProductCode '{58DADE87-307D-4AE5-82AC-76381214D484}'. MSI (s) (CC:F8) [10:17:05:950]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (CC:F8) [10:17:05:950]: Transforms are not secure. MSI (s) (CC:F8) [10:17:05:950]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\temp\Nitro.log'. MSI (s) (CC:F8) [10:17:05:950]: Command Line: PDFDEFAULT=AcroExch.Document.DC FDFDEFAULT=AcroExch.FDFDoc XFDFDEFAULT=AcroExch.XFDFDoc NETFRAMEWORK20=#1 NETFRAMEWORK40CLIENT=#1 APPLICATIONFOLDER=C:\Program Files\Nitro\Pro 11\ CMDLINE_NPSERIAL=DEMO TARGETDIR=C:\ AGREEMENT_MSG_BEGIN=By clicking 'Install' I agree to the CURRENTDIRECTORY=C:\Users\tempadmin CLIENTUILEVEL=0 CLIENTPROCESSID=14124 USERNAME=custadmin SOURCEDIR=C:\Temp\ ACTION=INSTALL EXECUTEACTION=INSTALL SECONDSEQUENCE=1 ROOTDRIVE=C:\ INSTALLLEVEL=1 NPBROWSERPLUGIN= OFFICEADDINS= ADDLOCAL=PrinterDriver,NitroApp ACTION=INSTALL MSI (s) (CC:F8) [10:17:05:950]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{44E1CDFC-9A47-47E0-BC02-FCE31AA98ED2}'. MSI (s) (CC:F8) [10:17:05:950]: Product Code passed to Engine.Initialize: '' MSI (s) (CC:F8) [10:17:05:950]: Product Code from property table before transforms: '{58DADE87-307D-4AE5-82AC-76381214D484}' MSI (s) (CC:F8) [10:17:05:950]: Product Code from property table after transforms: '{58DADE87-307D-4AE5-82AC-76381214D484}' MSI (s) (CC:F8) [10:17:05:950]: Product not registered: beginning first-time install MSI (s) (CC:F8) [10:17:05:950]: Product {58DADE87-307D-4AE5-82AC-76381214D484} is not managed. MSI (s) (CC:F8) [10:17:05:950]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:05:950]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:05:950]: MSI_LUA: Elevation required to install product, will prompt for credentials MSI (s) (CC:F8) [10:17:08:472]: MSI_LUA: Credential Request return = 0x0 MSI (s) (CC:F8) [10:17:08:472]: MSI_LUA: Elevated credential consent provided. Install will run elevated MSI (s) (CC:F8) [10:17:08:472]: Note: 1: 2205 2: 3: MsiPackageCertificate MSI (s) (CC:F8) [10:17:08:472]: Note: 1: 2205 2: 3: MsiDigitalCertificate MSI (s) (CC:F8) [10:17:08:472]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (s) (CC:F8) [10:17:08:472]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (CC:F8) [10:17:08:472]: User policy value 'SearchOrder' is 'nmu' MSI (s) (CC:F8) [10:17:08:472]: Adding new sources is allowed. MSI (s) (CC:F8) [10:17:08:472]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:472]: Package name extracted from package path: 'nitro_pro11_ba_x64.msi' MSI (s) (CC:F8) [10:17:08:473]: Package to be registered: 'nitro_pro11_ba_x64.msi' MSI (s) (CC:F8) [10:17:08:473]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (s) (CC:F8) [10:17:08:474]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:08:474]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (CC:F8) [10:17:08:474]: Product installation will be elevated because user provided elevated credentials and product is being installed per-machine. MSI (s) (CC:F8) [10:17:08:474]: Running product '{58DADE87-307D-4AE5-82AC-76381214D484}' with elevated privileges: Product is assigned. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Modifying PDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.Document.DC'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Modifying FDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.FDFDoc'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Modifying XFDFDEFAULT property. Its current value is '0'. Its new value: 'AcroExch.XFDFDoc'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding NETFRAMEWORK20 property. Its value is '#1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding NETFRAMEWORK40CLIENT property. Its value is '#1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding APPLICATIONFOLDER property. Its value is 'C:\Program Files\Nitro\Pro 11\'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding CMDLINE_NPSERIAL property. Its value is 'DEMO'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Modifying AGREEMENT_MSG_BEGIN property. Its current value is 'By clicking 'Install' I agree to the [License_URL]'. Its new value: 'By clicking 'Install' I agree to the '. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\tempadmin'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '14124'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'custadmin'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Temp\'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Deleting NPBROWSERPLUGIN property. Its current value is '-1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Deleting OFFICEADDINS property. Its current value is '-1'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'PrinterDriver,NitroApp'. MSI (s) (CC:F8) [10:17:08:474]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0 MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '2f304b9d0e4961459c79d47a83239dac'. MSI (s) (CC:F8) [10:17:08:474]: RESTART MANAGER: Session opened. MSI (s) (CC:F8) [10:17:08:474]: Engine has iefSecondSequence set to true. MSI (s) (CC:F8) [10:17:08:474]: TRANSFORMS property is now: MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Deleting SOURCEDIR property. Its current value is 'C:\Temp\'. MSI (s) (CC:F8) [10:17:08:474]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '405'. MSI (s) (CC:F8) [10:17:08:475]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming MSI (s) (CC:F8) [10:17:08:476]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Favorites MSI (s) (CC:F8) [10:17:08:477]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (s) (CC:F8) [10:17:08:477]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Documents MSI (s) (CC:F8) [10:17:08:478]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (s) (CC:F8) [10:17:08:479]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Recent MSI (s) (CC:F8) [10:17:08:479]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\SendTo MSI (s) (CC:F8) [10:17:08:480]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Templates MSI (s) (CC:F8) [10:17:08:480]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (s) (CC:F8) [10:17:08:480]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Local MSI (s) (CC:F8) [10:17:08:481]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Pictures MSI (s) (CC:F8) [10:17:08:483]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (CC:F8) [10:17:08:483]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (CC:F8) [10:17:08:485]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (s) (CC:F8) [10:17:08:486]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (s) (CC:F8) [10:17:08:487]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (s) (CC:F8) [10:17:08:489]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (CC:F8) [10:17:08:489]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (CC:F8) [10:17:08:490]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (s) (CC:F8) [10:17:08:491]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Start Menu MSI (s) (CC:F8) [10:17:08:492]: SHELL32::SHGetFolderPath returned: C:\Users\tempadmin\Desktop MSI (s) (CC:F8) [10:17:08:492]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (s) (CC:F8) [10:17:08:493]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (s) (CC:F8) [10:17:08:493]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (CC:F8) [10:17:08:535]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:535]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:535]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\26e23.msi'. MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Temp\nitro_pro11_ba_x64.msi'. MSI (s) (CC:F8) [10:17:08:535]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (s) (CC:F8) [10:17:08:535]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install MSI (s) (CC:F8) [10:17:08:535]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (CC:F8) [10:17:08:535]: Machine policy value 'DisableRollback' is 0 MSI (s) (CC:F8) [10:17:08:535]: User policy value 'DisableRollback' is 0 MSI (s) (CC:F8) [10:17:08:535]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'. MSI (s) (CC:F8) [10:17:08:536]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'. MSI (s) (CC:F8) [10:17:08:536]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes. MSI (s) (CC:F8) [10:17:08:536]: Doing action: INSTALL Action 10:17:08: INSTALL. Action start 10:17:08: INSTALL. MSI (s) (CC:F8) [10:17:08:537]: Running ExecuteSequence MSI (s) (CC:F8) [10:17:08:537]: Doing action: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C Action 10:17:08: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. Action start 10:17:08: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. MSI (s) (CC:F8) [10:17:08:538]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C property. Its value is 'C:\Windows\system32\'. Action ended 10:17:08: System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C. Return value 1. MSI (s) (CC:F8) [10:17:08:538]: Doing action: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:08: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:08: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. MSI (s) (CC:F8) [10:17:08:539]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC property. Its value is 'C:\Windows\system32\'. Action ended 10:17:08: System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (s) (CC:F8) [10:17:08:539]: Doing action: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:08: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:08: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. MSI (s) (CC:F8) [10:17:08:540]: PROPERTY CHANGE: Adding WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC property. Its value is 'C:\Windows\'. Action ended 10:17:08: WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (s) (CC:F8) [10:17:08:540]: Doing action: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA Action 10:17:08: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. Action start 10:17:08: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. MSI (s) (CC:F8) [10:17:08:541]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA property. Its value is 'C:\Windows\SysWOW64\'. Action ended 10:17:08: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. Return value 1. MSI (s) (CC:F8) [10:17:08:541]: Doing action: SetARPINSTALLLOCATION Action 10:17:08: SetARPINSTALLLOCATION. Action start 10:17:08: SetARPINSTALLLOCATION. MSI (s) (CC:F8) [10:17:08:542]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files\Nitro\Pro 11\'. Action ended 10:17:08: SetARPINSTALLLOCATION. Return value 1. MSI (s) (CC:F8) [10:17:08:542]: Doing action: FindRelatedProducts Action 10:17:08: FindRelatedProducts. Searching for related applications Action start 10:17:08: FindRelatedProducts. MSI (s) (CC:F8) [10:17:08:543]: Skipping FindRelatedProducts action: already done on client side Action ended 10:17:08: FindRelatedProducts. Return value 0. MSI (s) (CC:F8) [10:17:08:543]: Doing action: BROWSERPLUGINSaveCmdLine Action 10:17:08: BROWSERPLUGINSaveCmdLine. Action start 10:17:08: BROWSERPLUGINSaveCmdLine. MSI (s) (CC:F8) [10:17:08:544]: Skipping action due to msidbCustomActionTypeFirstSequence option. Action ended 10:17:08: BROWSERPLUGINSaveCmdLine. Return value 0. MSI (s) (CC:F8) [10:17:08:544]: Skipping action: DEFAULTVIEWERSaveCmdLine (condition is false) MSI (s) (CC:F8) [10:17:08:544]: Doing action: OFFICEADDINSSaveCmdLine Action 10:17:08: OFFICEADDINSSaveCmdLine. Action start 10:17:08: OFFICEADDINSSaveCmdLine. MSI (s) (CC:F8) [10:17:08:545]: Skipping action due to msidbCustomActionTypeFirstSequence option. Action ended 10:17:08: OFFICEADDINSSaveCmdLine. Return value 0. MSI (s) (CC:F8) [10:17:08:546]: Doing action: SaveCmdLine_NPSERIAL Action 10:17:08: SaveCmdLine_NPSERIAL. Action start 10:17:08: SaveCmdLine_NPSERIAL. MSI (s) (CC:F8) [10:17:08:547]: Skipping action due to msidbCustomActionTypeFirstSequence option. Action ended 10:17:08: SaveCmdLine_NPSERIAL. Return value 0. MSI (s) (CC:F8) [10:17:08:547]: Doing action: AppSearch Action 10:17:08: AppSearch. Searching for installed applications Action start 10:17:08: AppSearch. MSI (s) (CC:F8) [10:17:08:548]: Skipping AppSearch action: already done on client side Action ended 10:17:08: AppSearch. Return value 0. MSI (s) (CC:F8) [10:17:08:548]: Skipping action: SetNPBROWSERPLUGIN (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Skipping action: BROWSERPLUGINSetFromCmdLine (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Skipping action: BROWSERPLUGINClearCheckbox (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Skipping action: SetNPDEFAULTVIEWER (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Skipping action: DEFAULTVIEWERSetFromCmdLine (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Skipping action: DEFAULTVIEWERClearCheckbox (condition is false) MSI (s) (CC:F8) [10:17:08:548]: Doing action: LaunchConditions Action 10:17:08: LaunchConditions. Evaluating launch conditions Action start 10:17:08: LaunchConditions. Action ended 10:17:08: LaunchConditions. Return value 1. MSI (s) (CC:F8) [10:17:08:549]: Skipping action: SetOFFICEADDINS (condition is false) MSI (s) (CC:F8) [10:17:08:549]: Skipping action: OFFICEADDINSSetFromCmdLine (condition is false) MSI (s) (CC:F8) [10:17:08:549]: Skipping action: OFFICEADDINSClearCheckbox (condition is false) MSI (s) (CC:F8) [10:17:08:549]: Skipping action: SetFromCmdLine_NPSERIAL (condition is false) MSI (s) (CC:F8) [10:17:08:549]: Doing action: ValidateProductID Action 10:17:08: ValidateProductID. Action start 10:17:08: ValidateProductID. Action ended 10:17:08: ValidateProductID. Return value 1. MSI (s) (CC:F8) [10:17:08:550]: Doing action: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:08: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:08: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action ended 10:17:08: CA_WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (s) (CC:F8) [10:17:08:551]: Doing action: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC Action 10:17:08: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action start 10:17:08: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Action ended 10:17:08: CA_System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC. Return value 1. MSI (s) (CC:F8) [10:17:08:552]: Doing action: CostInitialize Action 10:17:08: CostInitialize. Action start 10:17:08: CostInitialize. MSI (s) (CC:F8) [10:17:08:553]: Machine policy value 'MaxPatchCacheSize' is 10 MSI (s) (CC:F8) [10:17:08:553]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'. MSI (s) (CC:F8) [10:17:08:553]: Note: 1: 2205 2: 3: Patch MSI (s) (CC:F8) [10:17:08:553]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (CC:F8) [10:17:08:553]: Note: 1: 2205 2: 3: MsiPatchHeaders MSI (s) (CC:F8) [10:17:08:553]: Note: 1: 2205 2: 3: __MsiPatchFileList MSI (s) (CC:F8) [10:17:08:554]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (CC:F8) [10:17:08:554]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId` MSI (s) (CC:F8) [10:17:08:554]: Note: 1: 2205 2: 3: Patch Action ended 10:17:08: CostInitialize. Return value 1. MSI (s) (CC:F8) [10:17:08:554]: Doing action: FileCost Action 10:17:08: FileCost. Computing space requirements Action start 10:17:08: FileCost. MSI (s) (CC:F8) [10:17:08:555]: Note: 1: 2205 2: 3: MsiAssembly MSI (s) (CC:F8) [10:17:08:555]: Note: 1: 2205 2: 3: Class MSI (s) (CC:F8) [10:17:08:555]: Note: 1: 2205 2: 3: Extension MSI (s) (CC:F8) [10:17:08:555]: Note: 1: 2205 2: 3: TypeLib Action ended 10:17:08: FileCost. Return value 1. MSI (s) (CC:F8) [10:17:08:555]: Doing action: NitroCA_GetOfficeBinaryType Action 10:17:08: NitroCA_GetOfficeBinaryType. Action start 10:17:08: NitroCA_GetOfficeBinaryType. MSI (s) (CC:C0) [10:17:08:584]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI5C42.tmp, Entrypoint: GetOfficeBinaryType MSI (s) (CC:28) [10:17:08:585]: Generating random cookie. MSI (s) (CC:28) [10:17:08:588]: Created Custom Action Server with PID 9040 (0x2350). MSI (s) (CC:E8) [10:17:08:617]: Running as a service. MSI (s) (CC:E8) [10:17:08:623]: Hello, I'm your 64bit Impersonated custom action server. SFXCA: Extracting custom action to temporary directory: C:\Users\TEMPAD~1\AppData\Local\Temp\MSI5C42.tmp-\ SFXCA: Binding to CLR version v4.0.30319 Calling custom action NitroCA!NitroCA.CustomActions.GetOfficeBinaryType CA GetOfficeBinaryType: Begin CA GetOfficeBinaryType: API function GetBinaryType failed CustomAction NitroCA_GetOfficeBinaryType returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Action ended 10:17:08: NitroCA_GetOfficeBinaryType. Return value 3. Action ended 10:17:08: INSTALL. Return value 3. Property(S): UpgradeCode = {709C6481-3F19-4EDD-A5FF-DDF7F755C563} Property(S): PDFDEFAULT = AcroExch.Document.DC Property(S): FDFDEFAULT = AcroExch.FDFDoc Property(S): XFDFDEFAULT = AcroExch.XFDFDoc Property(S): PPDFDEFAULT = 0 Property(S): PDF_OLD = 0 Property(S): FDF_OLD = 0 Property(S): XFDF_OLD = 0 Property(S): PPDF_OLD = 0 Property(S): INSTALLSOURCE_OLD_64B = 0 Property(S): INSTALLSOURCE_OLD_32B = 0 Property(S): NPR_INSTALLED = 0 Property(S): DT_SHORTCUT = 1 Property(S): BOXDISABLED = #0 Property(S): DROPBOXDISABLED = #0 Property(S): ONEDRIVEDISABLED = #0 Property(S): GOOGLEDRIVEDISABLED = #0 Property(S): NPDEFAULTVIEWER = -1 Property(S): NPDEFAULTVIEWER_32B = -1 Property(S): NPBROWSERPLUGIN_32B = -1 Property(S): OFFICEADDINS_32B = -1 Property(S): NETFRAMEWORK20 = #1 Property(S): NETFRAMEWORK40CLIENT = #1 Property(S): NPSERIAL = DEMO Property(S): NPSERIAL_32B = DEMO Property(S): LAUNCHAPPONEXIT = 1 Property(S): APPLICATIONFOLDER = C:\Program Files\Nitro\Pro 11\ Property(S): SystemFolder = C:\Windows\SysWOW64\ Property(S): WixUIRMOption = UseRM Property(S): WIXUI_INSTALLDIR = APPLICATIONFOLDER Property(S): ALLUSERS = 1 Property(S): WORDEXE = 0 Property(S): ARPNOMODIFY = 1 Property(S): ARPINSTALLLOCATION = C:\Program Files\Nitro\Pro 11\ Property(S): CMDLINE_NPSERIAL = DEMO Property(S): ProgramFiles64Folder = C:\Program Files\ Property(S): TARGETDIR = C:\ Property(S): ProgramFilesFolder = C:\Program Files (x86)\ Property(S): CommonFiles64Folder = C:\Program Files\Common Files\ Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(S): DesktopFolder = C:\Users\Public\Desktop\ Property(S): System64Folder = C:\Windows\system32\ Property(S): CommonAppDataFolder = C:\ProgramData\ Property(S): VersionNT = 603 Property(S): MSIDEPLOYMENTCOMPLIANT = 1 Property(S): ARPCOMMENTS = Create, convert and edit PDF documents by using Nitro Pro. Property(S): ARPCONTACT = Technical Support Property(S): ARPPRODUCTICON = Professional.ico Property(S): ARPHELPLINK = http://nitropdf.zendesk.com/forums Property(S): ARPURLINFOABOUT = https://www.gonitro.com/support/nitro-pro Property(S): ARPURLUPDATEINFO = https://www.gonitro.com/support/downloads Property(S): NP_PDF = NitroPDF.Document.11 Property(S): NP_FDF = NitroPDF.FDFDoc.11 Property(S): NP_XFDF = NitroPDF.XFDFDoc.11 Property(S): NP_PPDF = NitroPDF.PPDFDoc.11 Property(S): CloseProcess = BrCtrlCntr Property(S): CloseProcessName = Brother Control Center Property(S): MainProcess = NitroPDF Property(S): MODIFYSOURCELIST = 1 Property(S): BurnInstallerGUID = 0 Property(S): WORDEXE_X86 = 0 Property(S): WORDEXE_X64 = 0 Property(S): INSTALL_PRINTER_DRIVER = 1 Property(S): Manufacturer = Nitro Property(S): ProductCode = {58DADE87-307D-4AE5-82AC-76381214D484} Property(S): ProductLanguage = 1033 Property(S): ProductName = Nitro Pro Property(S): ProductVersion = 11.0.8.470 Property(S): ApplicationFolderName = Nitro\Pro 11 Property(S): WixAppFolder = WixPerMachineFolder Property(S): DefaultUIFont = WixUI_Font_Normal Property(S): WixUI_Mode = Advanced Property(S): ANALYTICSDISABLED = 0 Property(S): ErrorDialog = ErrorDlg Property(S): AGREEMENT_MSG_BEGIN = By clicking 'Install' I agree to the Property(S): OpenFeedback = http://www.gonitro.com/services/linkredirector.aspx?lr_loc=en&lr_src=burn&lr_prod=Professional&lr_name=feedback&prodver=11.0.8.470&installsource=burn Property(S): PROXYSERVER = 0 Property(S): PROXYUSER = 0 Property(S): PROXYPASS = 0 Property(S): MAXCPUCOREUTILIZATION = 0 Property(S): ACCOUNTENABLE = 0 Property(S): WORKSITEENABLEOPEN = 0 Property(S): WORKSITEENABLESAVE = 0 Property(S): CLOUDENABLE = 1 Property(S): AdminProperties = ACCOUNTENABLE;ANALYTICSDISABLED;CLOUDENABLE;NP_FDF;NP_PDF;NP_PPDF;NP_XFDF;NPBROWSERPLUGIN;NPBROWSERPLUGIN_32B;NPDEFAULTVIEWER;NPDEFAULTVIEWER_32B;NPSERIAL;NPSERIAL_32B;OFFICEADDINS;OFFICEADDINS_32B;WORKSITEENABLEOPEN;WORKSITEENABLESAVE Property(S): SecureCustomProperties = ACCOUNTENABLE;ANALYTICSDISABLED;APPLICATION_FOLDER;APPLICATION_VERSION;BOXDISABLED;CLOUDENABLE;DROPBOXDISABLED;DT_SHORTCUT;FDF_OLD;FDFDEFAULT;GOOGLEDRIVEDISABLED;INSTALL_PRINTER_DRIVER;INSTALLSOURCE_OLD_32B;INSTALLSOURCE_OLD_64B;MAXCPUCOREUTILIZATION;NETFRAMEWORK20;NETFRAMEWORK40CLIENT;NP_FDF;NP_PDF;NP_PPDF;NP_XFDF;NPBROWSERPLUGIN;NPBROWSERPLUGIN_32B;NPDEFAULTVIEWER;NPDEFAULTVIEWER_32B;NPR_INSTALLED;NPSERIAL;NPSERIAL_32B;OFFICEADDINS;OFFICEADDINS_32B;ONEDRIVEDISABLED;PDF_OLD;PDFDEFAULT;PPDF_OLD;PPDFDEFAULT;WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED;WORDEXE;WORDEXE_X64;WORDEXE_X86;WORKSITEENABLEOPEN;WORKSITEENABLESAVE;XFDF_OLD;XFDFDEFAULT Property(S): SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = C:\Windows\SysWOW64\ Property(S): DirectoryTable100_x86.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = DirectoryTable Property(S): System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC = C:\Windows\system32\ Property(S): WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC = C:\Windows\ Property(S): DirectoryTable100_amd64.BFF61907_AA2D_3A26_8666_98D956A62ABC = DirectoryTable Property(S): System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C = C:\Windows\system32\ Property(S): DirectoryTable100_amd64.05F0B5F5_44A8_3793_976B_A4F17AECF92C = DirectoryTable Property(S): INSTALLSOURCE = burn Property(S): MsiLogFileLocation = C:\temp\Nitro.log Property(S): PackageCode = {44E1CDFC-9A47-47E0-BC02-FCE31AA98ED2} Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): CURRENTDIRECTORY = C:\Users\tempadmin Property(S): CLIENTUILEVEL = 0 Property(S): CLIENTPROCESSID = 14124 Property(S): USERNAME = custadmin Property(S): VersionDatabase = 405 Property(S): ACTION = INSTALL Property(S): EXECUTEACTION = INSTALL Property(S): SECONDSEQUENCE = 1 Property(S): ROOTDRIVE = C:\ Property(S): INSTALLLEVEL = 1 Property(S): ADDLOCAL = PrinterDriver,NitroApp Property(S): MsiRestartManagerSessionKey = 2f304b9d0e4961459c79d47a83239dac Property(S): VersionMsi = 5.00 Property(S): VersionNT64 = 603 Property(S): WindowsBuild = 9600 Property(S): ServicePackLevel = 0 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 1 Property(S): WindowsFolder = C:\Windows\ Property(S): WindowsVolume = C:\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\Users\TEMPAD~1\AppData\Local\Temp\ Property(S): AppDataFolder = C:\Users\tempadmin\AppData\Roaming\ Property(S): FavoritesFolder = C:\Users\tempadmin\Favorites\ Property(S): NetHoodFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(S): PersonalFolder = C:\Users\tempadmin\Documents\ Property(S): PrintHoodFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(S): RecentFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Recent\ Property(S): SendToFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\SendTo\ Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(S): LocalAppDataFolder = C:\Users\tempadmin\AppData\Local\ Property(S): MyPicturesFolder = C:\Users\tempadmin\Pictures\ Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(S): FontsFolder = C:\Windows\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): MsiAMD64 = 6 Property(S): Msix64 = 6 Property(S): Intel = 6 Property(S): PhysicalMemory = 7989 Property(S): VirtualMemory = 5980 Property(S): LogonUser = tempadmin Property(S): UserSID = S-1-5-21-2043307290-2316800447-1473925010-1003 Property(S): UserLanguageID = 3081 Property(S): ComputerName = MAXPTAWS22 Property(S): SystemLanguageID = 1033 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 19 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): TextInternalLeading = 3 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 10:17:08 Property(S): Date = 2/11/2018 Property(S): MsiNetAssemblySupport = 4.7.3056.0 Property(S): MsiWin32AssemblySupport = 6.3.17134.1 Property(S): RedirectedDllSupport = 2 Property(S): AdminUser = 1 Property(S): MsiRunningElevated = 1 Property(S): Privileged = 1 Property(S): DATABASE = C:\Windows\Installer\26e23.msi Property(S): OriginalDatabase = C:\Temp\nitro_pro11_ba_x64.msi Property(S): UILevel = 5 Property(S): Preselected = 1 Property(S): CostingComplete = 0 MSI (s) (CC:F8) [10:17:08:862]: MainEngineThread is returning 1603 MSI (s) (CC:D4) [10:17:08:865]: RESTART MANAGER: Session closed. MSI (s) (CC:D4) [10:17:08:865]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 6, szDescription: "". MSI (s) (CC:D4) [10:17:08:867]: The call to SRSetRestorePoint API succeeded. Returned status: 0. MSI (s) (CC:D4) [10:17:08:869]: User policy value 'DisableRollback' is 0 MSI (s) (CC:D4) [10:17:08:869]: Machine policy value 'DisableRollback' is 0 MSI (s) (CC:D4) [10:17:08:869]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (CC:D4) [10:17:08:869]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (CC:D4) [10:17:08:871]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (CC:D4) [10:17:08:871]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (CC:D4) [10:17:08:871]: Destroying RemoteAPI object. MSI (s) (CC:28) [10:17:08:871]: Custom Action Manager thread ending. MSI (c) (2C:EC) [10:17:08:873]: Back from server. Return value: 1603 MSI (c) (2C:EC) [10:17:08:873]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (2C:EC) [10:17:08:873]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'. Action ended 10:17:08: ExecuteAction. Return value 3. MSI (c) (2C:EC) [10:17:08:873]: Doing action: FatalError Action 10:17:08: FatalError. Action start 10:17:08: FatalError. Action 10:17:08: FatalError. Dialog created Action ended 10:17:26: FatalError. Return value 2. Action ended 10:17:26: INSTALL. Return value 3. MSI (c) (2C:EC) [10:17:26:127]: Destroying RemoteAPI object. MSI (c) (2C:E0) [10:17:26:130]: Custom Action Manager thread ending. Property(C): UpgradeCode = {709C6481-3F19-4EDD-A5FF-DDF7F755C563} Property(C): PDFDEFAULT = AcroExch.Document.DC Property(C): FDFDEFAULT = AcroExch.FDFDoc Property(C): XFDFDEFAULT = AcroExch.XFDFDoc Property(C): PPDFDEFAULT = 0 Property(C): PDF_OLD = 0 Property(C): FDF_OLD = 0 Property(C): XFDF_OLD = 0 Property(C): PPDF_OLD = 0 Property(C): INSTALLSOURCE_OLD_64B = 0 Property(C): INSTALLSOURCE_OLD_32B = 0 Property(C): NPR_INSTALLED = 0 Property(C): DT_SHORTCUT = 1 Property(C): BOXDISABLED = #0 Property(C): DROPBOXDISABLED = #0 Property(C): ONEDRIVEDISABLED = #0 Property(C): GOOGLEDRIVEDISABLED = #0 Property(C): NPDEFAULTVIEWER = -1 Property(C): NPDEFAULTVIEWER_32B = -1 Property(C): NPBROWSERPLUGIN_32B = -1 Property(C): OFFICEADDINS_32B = -1 Property(C): NETFRAMEWORK20 = #1 Property(C): NETFRAMEWORK40CLIENT = #1 Property(C): NPSERIAL = DEMO Property(C): NPSERIAL_32B = DEMO Property(C): LAUNCHAPPONEXIT = 1 Property(C): APPLICATIONFOLDER = C:\Program Files\Nitro\Pro 11\ Property(C): SystemFolder = C:\Windows\SysWOW64\ Property(C): CAD_NitroVer = C:\ProgramData\Nitro\Pro\11.0\ Property(C): x86 = C:\Program Files\Nitro\Pro 11\x86\ Property(C): APPLICATIONFOLDER_x86 = C:\Program Files (x86)\Nitro\Pro 11\ Property(C): CAD_lang = C:\ProgramData\Nitro\Pro\11.0\lang\ Property(C): plug_ins = C:\Program Files\Nitro\Pro 11\plug_ins\ Property(C): resIRIS_OCR = C:\Program Files\Nitro\Pro 11\IRIS_OCR\resources\ Property(C): Font_Packs = C:\Program Files\Common Files\Nitro\Resource\CMAP\ Property(C): enSplashScreen = C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\en\ Property(C): Dictionaries = C:\ProgramData\Nitro\Pro\11.0\Dictionaries\ Property(C): dir9D554458A82947C88207545700281B83 = C:\Program Files\Nitro\Pro 11\x64\ Property(C): CAD_en = C:\ProgramData\Nitro\Pro\11.0\lang\en\ Property(C): FolderRC_x64 = C:\Program Files\Nitro\Pro 11\rc\ Property(C): Font_Packs_x86_Folder = C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\ Property(C): Color_Profiles_x86_Folder = C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\ Property(C): FolderRC_x32 = C:\Program Files (x86)\Nitro\Pro 11\rc\ Property(C): Headers_and_Footers = C:\ProgramData\Nitro\Pro\11.0\Headers and Footers\ Property(C): JavaScripts = C:\ProgramData\Nitro\Pro\11.0\JavaScripts\ Property(C): Redaction = C:\ProgramData\Nitro\Pro\11.0\Redaction\ Property(C): Security = C:\ProgramData\Nitro\Pro\11.0\Security\ Property(C): Stamps = C:\ProgramData\Nitro\Pro\11.0\Stamps\ Property(C): Watermarks_and_Backgrounds = C:\ProgramData\Nitro\Pro\11.0\Watermarks and Backgrounds\ Property(C): ScanProfiles = C:\ProgramData\Nitro\Pro\11.0\ScanProfiles\ Property(C): Color_Profiles = C:\Program Files\Common Files\Nitro\Resource\ColorProfiles\ Property(C): ftux = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\ Property(C): ftux_i18n = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\i18n\ Property(C): images = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\images\ Property(C): vendor = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ftux\vendor\ Property(C): enetc = C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\ Property(C): et_img = C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\img\ Property(C): et_js = C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\js\ Property(C): entn = C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\ Property(C): tn_img = C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\img\ Property(C): tn_js = C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\js\ Property(C): enCloud = C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\ Property(C): offline_img = C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\img\ Property(C): offline_js = C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\js\ Property(C): SmartTips = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\ Property(C): ST_img = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\ Property(C): Add_Tools = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\ Property(C): Convert_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Convert Tab\ Property(C): Erase_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Erase Tab\ Property(C): Forms_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Forms Tab\ Property(C): Page_Layout = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Page Layout\ Property(C): Protect_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Protect Tab\ Property(C): Review_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Review Tab\ Property(C): Share_Tab = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\img\Add Tools\Share Tab\ Property(C): ST_js = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\js\ Property(C): enpo = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\ Property(C): purchase_offline_css = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\css\ Property(C): purchase_offline_graphics = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\graphics\ Property(C): purchase_offline_img = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\img\ Property(C): locales = C:\Program Files\Nitro\Pro 11\locales\ Property(C): WixUIRMOption = UseRM Property(C): WIXUI_INSTALLDIR = APPLICATIONFOLDER Property(C): ALLUSERS = 1 Property(C): WORDEXE = 0 Property(C): ARPNOMODIFY = 1 Property(C): CMDLINE_NPSERIAL = DEMO Property(C): Nitro_PDF = C:\Program Files\Nitro\ Property(C): ProgramFiles64Folder = C:\Program Files\ Property(C): TARGETDIR = C:\ Property(C): Nitro_PDF_x86 = C:\Program Files (x86)\Nitro\ Property(C): ProgramFilesFolder = C:\Program Files (x86)\ Property(C): Resource = C:\Program Files\Common Files\Nitro\Resource\ Property(C): NitroPDFCommon_x64 = C:\Program Files\Common Files\Nitro\ Property(C): CommonFiles64Folder = C:\Program Files\Common Files\ Property(C): NitroPDFCommon_Pro = C:\Program Files (x86)\Common Files\Nitro\Pro\ Property(C): NitroPDFCommon = C:\Program Files (x86)\Common Files\Nitro\ Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(C): DesktopFolder = C:\Users\Public\Desktop\ Property(C): System64Folder = C:\Windows\system32\ Property(C): CAD_Nitro_Pro = C:\ProgramData\Nitro\Pro\ Property(C): CAD_Nitro = C:\ProgramData\Nitro\ Property(C): CommonAppDataFolder = C:\ProgramData\ Property(C): SourceDir = C:\Temp\ Property(C): dirIRIS_OCR = C:\Program Files\Nitro\Pro 11\IRIS_OCR\ Property(C): SplashScreen = C:\ProgramData\Nitro\Pro\11.0\Content\SplashScreen\ Property(C): Content = C:\ProgramData\Nitro\Pro\11.0\Content\ Property(C): Font_Packs_x86 = C:\Program Files (x86)\Common Files\Nitro\Resource\CMAP\ Property(C): Resource_x86 = C:\Program Files (x86)\Common Files\Nitro\Resource\ Property(C): Color_Profiles_x86 = C:\Program Files (x86)\Common Files\Nitro\Resource\ColorProfiles\ Property(C): NitroPDFCommon_x86 = C:\Program Files (x86)\Common Files\Nitro\ Property(C): enlc = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\en\ Property(C): learning_center = C:\ProgramData\Nitro\Pro\11.0\Content\learning-center\ Property(C): expired_trialN = C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\en\expired-trial\ Property(C): expired_trial_content = C:\ProgramData\Nitro\Pro\11.0\Content\expired-trial-content\ Property(C): trial_notificationN = C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\en\trial-notification\ Property(C): trial_notification = C:\ProgramData\Nitro\Pro\11.0\Content\trial-notification\ Property(C): offline_login = C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\en\login\ Property(C): Cloud = C:\ProgramData\Nitro\Pro\11.0\Content\Cloud\ Property(C): smart_tips = C:\ProgramData\Nitro\Pro\11.0\Content\SmartTips\smart_tips\ Property(C): purchase_offlineN = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\en\purchase-offline\ Property(C): purchase_offline = C:\ProgramData\Nitro\Pro\11.0\Content\purchase-offline\ Property(C): VersionNT = 603 Property(C): MSIDEPLOYMENTCOMPLIANT = 1 Property(C): ARPCOMMENTS = Create, convert and edit PDF documents by using Nitro Pro. Property(C): ARPCONTACT = Technical Support Property(C): ARPPRODUCTICON = Professional.ico Property(C): ARPHELPLINK = http://nitropdf.zendesk.com/forums Property(C): ARPURLINFOABOUT = https://www.gonitro.com/support/nitro-pro Property(C): ARPURLUPDATEINFO = https://www.gonitro.com/support/downloads Property(C): NP_PDF = NitroPDF.Document.11 Property(C): NP_FDF = NitroPDF.FDFDoc.11 Property(C): NP_XFDF = NitroPDF.XFDFDoc.11 Property(C): NP_PPDF = NitroPDF.PPDFDoc.11 Property(C): CloseProcess = BrCtrlCntr Property(C): CloseProcessName = Brother Control Center Property(C): MainProcess = NitroPDF Property(C): MODIFYSOURCELIST = 1 Property(C): BurnInstallerGUID = 0 Property(C): WORDEXE_X86 = 0 Property(C): WORDEXE_X64 = 0 Property(C): INSTALL_PRINTER_DRIVER = 1 Property(C): Manufacturer = Nitro Property(C): ProductCode = {58DADE87-307D-4AE5-82AC-76381214D484} Property(C): ProductLanguage = 1033 Property(C): ProductName = Nitro Pro Property(C): ProductVersion = 11.0.8.470 Property(C): ApplicationFolderName = Nitro\Pro 11 Property(C): WixAppFolder = WixPerMachineFolder Property(C): DefaultUIFont = WixUI_Font_Normal Property(C): WixUI_Mode = Advanced Property(C): ANALYTICSDISABLED = 0 Property(C): ErrorDialog = ErrorDlg Property(C): AGREEMENT_MSG_BEGIN = By clicking 'Install' I agree to the Property(C): OpenFeedback = http://www.gonitro.com/services/linkredirector.aspx?lr_loc=en&lr_src=burn&lr_prod=Professional&lr_name=feedback&prodver=11.0.8.470&installsource=burn Property(C): PROXYSERVER = 0 Property(C): PROXYUSER = 0 Property(C): PROXYPASS = 0 Property(C): MAXCPUCOREUTILIZATION = 0 Property(C): ACCOUNTENABLE = 0 Property(C): WORKSITEENABLEOPEN = 0 Property(C): WORKSITEENABLESAVE = 0 Property(C): CLOUDENABLE = 1 Property(C): AdminProperties = ACCOUNTENABLE;ANALYTICSDISABLED;CLOUDENABLE;NP_FDF;NP_PDF;NP_PPDF;NP_XFDF;NPBROWSERPLUGIN;NPBROWSERPLUGIN_32B;NPDEFAULTVIEWER;NPDEFAULTVIEWER_32B;NPSERIAL;NPSERIAL_32B;OFFICEADDINS;OFFICEADDINS_32B;WORKSITEENABLEOPEN;WORKSITEENABLESAVE Property(C): SecureCustomProperties = ACCOUNTENABLE;ANALYTICSDISABLED;APPLICATION_FOLDER;APPLICATION_VERSION;BOXDISABLED;CLOUDENABLE;DROPBOXDISABLED;DT_SHORTCUT;FDF_OLD;FDFDEFAULT;GOOGLEDRIVEDISABLED;INSTALL_PRINTER_DRIVER;INSTALLSOURCE_OLD_32B;INSTALLSOURCE_OLD_64B;MAXCPUCOREUTILIZATION;NETFRAMEWORK20;NETFRAMEWORK40CLIENT;NP_FDF;NP_PDF;NP_PPDF;NP_XFDF;NPBROWSERPLUGIN;NPBROWSERPLUGIN_32B;NPDEFAULTVIEWER;NPDEFAULTVIEWER_32B;NPR_INSTALLED;NPSERIAL;NPSERIAL_32B;OFFICEADDINS;OFFICEADDINS_32B;ONEDRIVEDISABLED;PDF_OLD;PDFDEFAULT;PPDF_OLD;PPDFDEFAULT;WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED;WORDEXE;WORDEXE_X64;WORDEXE_X86;WORKSITEENABLEOPEN;WORKSITEENABLESAVE;XFDF_OLD;XFDFDEFAULT Property(C): SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = C:\Windows\SysWOW64\ Property(C): DirectoryTable100_x86.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = DirectoryTable Property(C): System64Folder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC = C:\Windows\system32\ Property(C): WindowsFolder_amd64_VC.BFF61907_AA2D_3A26_8666_98D956A62ABC = C:\Windows\ Property(C): DirectoryTable100_amd64.BFF61907_AA2D_3A26_8666_98D956A62ABC = DirectoryTable Property(C): System64Folder_amd64_VC.05F0B5F5_44A8_3793_976B_A4F17AECF92C = C:\Windows\system32\ Property(C): DirectoryTable100_amd64.05F0B5F5_44A8_3793_976B_A4F17AECF92C = DirectoryTable Property(C): INSTALLSOURCE = burn Property(C): MsiLogFileLocation = C:\temp\Nitro.log Property(C): PackageCode = {44E1CDFC-9A47-47E0-BC02-FCE31AA98ED2} Property(C): ProductState = -1 Property(C): PackagecodeChanging = 1 Property(C): CURRENTDIRECTORY = C:\Users\tempadmin Property(C): CLIENTUILEVEL = 0 Property(C): CLIENTPROCESSID = 14124 Property(C): VersionDatabase = 405 Property(C): VersionMsi = 5.00 Property(C): VersionNT64 = 603 Property(C): WindowsBuild = 9600 Property(C): ServicePackLevel = 0 Property(C): ServicePackLevelMinor = 0 Property(C): MsiNTProductType = 1 Property(C): WindowsFolder = C:\Windows\ Property(C): WindowsVolume = C:\ Property(C): RemoteAdminTS = 1 Property(C): TempFolder = C:\Users\TEMPAD~1\AppData\Local\Temp\ Property(C): AppDataFolder = C:\Users\tempadmin\AppData\Roaming\ Property(C): FavoritesFolder = C:\Users\tempadmin\Favorites\ Property(C): NetHoodFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(C): PersonalFolder = C:\Users\tempadmin\Documents\ Property(C): PrintHoodFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(C): RecentFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\Recent\ Property(C): SendToFolder = C:\Users\tempadmin\AppData\Roaming\Microsoft\Windows\SendTo\ Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(C): LocalAppDataFolder = C:\Users\tempadmin\AppData\Local\ Property(C): MyPicturesFolder = C:\Users\tempadmin\Pictures\ Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(C): FontsFolder = C:\Windows\Fonts\ Property(C): GPTSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): ShellAdvtSupport = 1 Property(C): MsiAMD64 = 6 Property(C): Msix64 = 6 Property(C): Intel = 6 Property(C): PhysicalMemory = 7989 Property(C): VirtualMemory = 6039 Property(C): LogonUser = tempadmin Property(C): UserSID = S-1-5-21-2043307290-2316800447-1473925010-1003 Property(C): UserLanguageID = 3081 Property(C): ComputerName = MAXPTAWS22 Property(C): SystemLanguageID = 1033 Property(C): ScreenX = 1920 Property(C): ScreenY = 1080 Property(C): CaptionHeight = 23 Property(C): BorderTop = 1 Property(C): BorderSide = 1 Property(C): TextHeight = 16 Property(C): TextInternalLeading = 3 Property(C): ColorBits = 32 Property(C): TTCSupport = 1 Property(C): Time = 10:17:26 Property(C): Date = 2/11/2018 Property(C): MsiNetAssemblySupport = 4.7.3056.0 Property(C): MsiWin32AssemblySupport = 6.3.17134.1 Property(C): RedirectedDllSupport = 2 Property(C): AdminUser = 1 Property(C): Privileged = 1 Property(C): USERNAME = custadmin Property(C): DATABASE = C:\Temp\nitro_pro11_ba_x64.msi Property(C): OriginalDatabase = C:\Temp\nitro_pro11_ba_x64.msi Property(C): SOURCEDIR = C:\Temp\ Property(C): VersionHandler = 5.00 Property(C): UILevel = 5 Property(C): ACTION = INSTALL Property(C): EXECUTEACTION = INSTALL Property(C): ROOTDRIVE = C:\ Property(C): CostingComplete = 1 Property(C): OutOfDiskSpace = 0 Property(C): OutOfNoRbDiskSpace = 0 Property(C): PrimaryVolumeSpaceAvailable = 0 Property(C): PrimaryVolumeSpaceRequired = 0 Property(C): PrimaryVolumeSpaceRemaining = 0 Property(C): INSTALLLEVEL = 1 === Logging stopped: 2/11/2018 10:17:26 === MSI (c) (2C:EC) [10:17:26:144]: Note: 1: 1708 MSI (c) (2C:EC) [10:17:26:145]: Product: Nitro Pro -- Installation failed. MSI (c) (2C:EC) [10:17:26:145]: Windows Installer installed the product. Product Name: Nitro Pro. Product Version: 11.0.8.470. Product Language: 1033. Manufacturer: Nitro. Installation success or error status: 1603. MSI (c) (2C:EC) [10:17:26:146]: Grabbed execution mutex. MSI (c) (2C:EC) [10:17:26:146]: Cleaning up uninstalled install packages, if any exist MSI (c) (2C:EC) [10:17:26:147]: MainEngineThread is returning 1603 === Verbose logging stopped: 2/11/2018 10:17:26 === Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 2, 2018 Official Nitronaut Report Share Posted November 2, 2018 Hello @camwilson04, Thank you for reaching out to us through our Community Forums! Could you please share the URL of the forum post where you performed some steps? After checking log you provided, this captured my attention: MSI (s) (CC:E8) [10:17:08:623]: Hello, I'm your 64bit Impersonated custom action server.SFXCA: Extracting custom action to temporary directory: C:\Users\TEMPAD~1\AppData\Local\Temp\MSI5C42.tmp-\SFXCA: Binding to CLR version v4.0.30319Calling custom action NitroCA!NitroCA.CustomActions.GetOfficeBinaryTypeCA GetOfficeBinaryType: BeginCA GetOfficeBinaryType: API function GetBinaryType failedCustomAction NitroCA_GetOfficeBinaryType returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)Action ended 10:17:08: NitroCA_GetOfficeBinaryType. Return value 3.Action ended 10:17:08: INSTALL. Return value 3. Have you tried uninstalling and reinstalling your MS Office? I had few cases before and it helped fixing this installation issue. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
camwilson04 Posted November 8, 2018 Author Report Share Posted November 8, 2018 (edited) Hello, Thanks for your response. I've tried with Office uninstalled and reinstalled however I received the same error message. I can try again and provide the installation logs with and without if you would like? I'm not able to find the thread post at the moment however it wasn't specific to NitroPDF installation issues - was getting a bit desperate when trying to install it. Edited November 8, 2018 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 8, 2018 Official Nitronaut Report Share Posted November 8, 2018 Hello @camwilson04, Thanks for your response and patience. The installation logs that you posted is enough for now. In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro? I have checked our system using your email address 'cameron.weymouth@rachis.com.au' but didn't find any result. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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