Almuces Posted November 10, 2018 Report Share Posted November 10, 2018 I have changed my computer anda I can´t activte my Nitro Pro license. I have a license code an a upgrade assurance key, but the instalation need a serial number with 18 numbers. How can get it? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 12, 2018 Official Nitronaut Report Share Posted November 12, 2018 Hello @Almuces, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro -A screenshot of the activation windows that is asking for 18-digit numbers. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Herb BRENNER Posted November 12, 2018 Report Share Posted November 12, 2018 I have the same problem. I have a new computer and am unable to activate Nitro Pro Version 9. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 12, 2018 Official Nitronaut Report Share Posted November 12, 2018 Hello @Herb, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a screen shot of the error message you received when you attempted to activate? Thank you and I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
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