Almuces 0 Report post Posted November 10, 2018 I have changed my computer anda I can´t activte my Nitro Pro license. I have a license code an a upgrade assurance key, but the instalation need a serial number with 18 numbers. How can get it? Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 12, 2018 Hello @Almuces, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro -A screenshot of the activation windows that is asking for 18-digit numbers. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Herb 0 Report post Posted November 12, 2018 I have the same problem. I have a new computer and am unable to activate Nitro Pro Version 9. Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 12, 2018 Hello @Herb, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a screen shot of the error message you received when you attempted to activate? Thank you and I look forward to hearing back from you. Share this post Link to post Share on other sites
