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Nitro Re-Activation

Sunit P

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Hey there,

I uninstalled Nitro Pro v9 on one of our older PCs to then shift it to activate it on another PC however it was not accepting the serial number. I tried deactivating the serial online to then reactivate it on the new PC however it would not let me deactivate either. "Sorry. You may only deactivate 0 devices."

Anyone else come across this issue before?



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  • Official Nitronaut
Allain Umailin

Hello @Sunit P,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro 9
-A screen shot of the error message you are receiving when you attempted to activate. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980

Thank you and I look forward to hearing back from you.

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