Sunit P 0 Report post Posted November 11, 2018 Hey there, I uninstalled Nitro Pro v9 on one of our older PCs to then shift it to activate it on another PC however it was not accepting the serial number. I tried deactivating the serial online to then reactivate it on the new PC however it would not let me deactivate either. "Sorry. You may only deactivate 0 devices." Anyone else come across this issue before? Cheers, S Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 12, 2018 Hello @Sunit P, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the following?: -The serial number of your Nitro Pro 9 -A screen shot of the error message you are receiving when you attempted to activate. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980 Thank you and I look forward to hearing back from you. Share this post Link to post Share on other sites
