firstname.lastname@example.org Posted November 13, 2018 Report Share Posted November 13, 2018 I also got the neat email to upgrade for 51.00. So I did, but Nitro Pro 12 wouldn't install and I didn't get a new serial number. I ran out the free trial and now I am locked out of my Nitro Pro 11 and the pop up says I have to pay $220.00 to get Nitro 12 now. I don't want it because it won't install. How do I get my Nitro 11 back? I paid the $51.00 but when it wouldn't install and no one would help me with the install issue, I requested a refund. Now I have no access to the Nitro Pro 11 that I do own. MJ Willard Link to comment Share on other sites More sharing options...
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