TS1 Posted November 15, 2018 Report Share Posted November 15, 2018 Hello, The entire menu and toolbar disappeared from Nitro Pro so I uninstalled and reinstalled it. Now it says expired trial. I went to license manager web page and put in my serial number, but it won't let me deactivate it. I have only installed it 1 time. How can I get it running again and get the menu/toolbar back? Thank you. Tom Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 15, 2018 Official Nitronaut Report Share Posted November 15, 2018 Hello @TS1, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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