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My 5 month old Pro 11 series Nitro was not producing PDFs. Kept coming up with error messages. I used the fix software but continued getting error message whilst trying to make PDFs. Was forced to delete program and reinstall. Problem was, there are no Pro 11 installs. Was forced to buy Pro 12. I am out of pocket 7 months on my pro 11 and want a refund for that portion. Please contact me to arrange Nitro staff. 

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  • Official Nitronaut
Allain Umailin

Hello @bestbuilder@xtra.co.nz,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, we have decided to create a support case on your behalf.

Kindly wait for a response from a Nitro Support representative through the support ticket.


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