BWoods 0 Report post Posted November 28, 2018 My old laptop failed. I install Nitro Pro 6 on the new replacement laptop. When I try to open Nitro I get an error message that it was originally licensed on a different computer. I deactivated on your site, but Nitro will still not open to get to the help tab to activate. Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 28, 2018 Hello @BWoods, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro? Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
