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Nitro Pro 6 will not open to activate


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My old laptop failed. I install Nitro Pro 6 on the new replacement laptop. When I try to open Nitro I get an error message that it was originally licensed on a different computer. I deactivated on your site, but Nitro will still not open to get to the help tab to activate.

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  • Official Nitronaut
Allain Umailin

Hello @BWoods,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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