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andriuscc
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  • Official Nitronaut
Allain Umailin

Hello @andriuscc,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112)? You can find these out by clicking on 'About Nitro Pro' under the Help tab.

Thank you very much in advance and I am looking forward to hearing back from you. 

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