Jump to content
grantl@dostoros.com

Error 20 Cant activate my license

Recommended Posts

grantl@dostoros.com

I cant get any support from NItro PDF.  I have a ton of licenses for my business and have had no problems until now.  One of my users had his computer rebuilt.  I went to the support site and deactivated the license so he can use it again.  Now it says number of activation 0 and number of activation allowed 2.  I put in the serial number and keep getting an error 20.  any ideas or help here?  

Share this post


Link to post
Share on other sites
AllainU

Hello @grantl@dostoros.com,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro you are having issue with?

Thank you very much in advance and I am looking forward to hearing back from you. 

Share this post


Link to post
Share on other sites
grantl@dostoros.com

Thank you for your help.  We were able to get the license installed now.  

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.