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Kim Fleming


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I am very frustrated at the moment. I am trying to upgrade my nitro account as direct by nitro but it is not working. I got a message to say contact IT department which gave me a link to an email address which I emailed, only to get a reply that they have limited acess to their email at the moment.

Can someone please assist me with upgrading my account - 

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Kelvin B. Villarin

Hi Kim,

Thanks for posting on our Community Forums!

My apologies for the inconvenience. May I know the exact steps you are performing to upgrade?

Kindly direct message me your email address or create a Nitro Community Forums account so I can better assist you.

I look forward to hearing back from you.

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