Guest Kim Posted December 5, 2018 Report Share Posted December 5, 2018 I am very frustrated at the moment. I am trying to upgrade my nitro account as direct by nitro but it is not working. I got a message to say contact IT department which gave me a link to an email address which I emailed, only to get a reply that they have limited acess to their email at the moment. Can someone please assist me with upgrading my account - Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted December 6, 2018 Official Nitronaut Report Share Posted December 6, 2018 Hi Kim, Thanks for posting on our Community Forums! My apologies for the inconvenience. May I know the exact steps you are performing to upgrade? Kindly direct message me your email address or create a Nitro Community Forums account so I can better assist you. I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
Guest Paul Posted December 6, 2018 Report Share Posted December 6, 2018 Nitro support is the worst. Maybe you should ask fro a refund and move to another product. Link to comment Share on other sites More sharing options...
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