Guest Kim Report post Posted December 5, 2018 I am very frustrated at the moment. I am trying to upgrade my nitro account as direct by nitro but it is not working. I got a message to say contact IT department which gave me a link to an email address which I emailed, only to get a reply that they have limited acess to their email at the moment. Can someone please assist me with upgrading my account - Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted December 6, 2018 Hi Kim, Thanks for posting on our Community Forums! My apologies for the inconvenience. May I know the exact steps you are performing to upgrade? Kindly direct message me your email address or create a Nitro Community Forums account so I can better assist you. I look forward to hearing back from you. Share this post Link to post Share on other sites
Guest Paul Report post Posted December 6, 2018 Nitro support is the worst. Maybe you should ask fro a refund and move to another product. Share this post Link to post Share on other sites
