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Otto

Wizard failed

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Otto

I have a new Windows 10 computer and am trying to download nitro pro version 11 and I keep getting the error "Nitro Pro Wizard has failed'.  I saw another post where you asked to find file and I do not have this file on my PC.  I also reset Microsoft and I still can't get it to start.  Please help we are a business and this is urgent.

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AllainU

Hello @Otto,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11?

Thank you very much in advance and I am looking forward to hearing back from you. 

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