Deactivated Nitro11, trying to dowload Nitro11 again to apply to a new PC

[Guest Andy]

Received a new laptop and I would like to deactivate and reinstall Nitro. I have successful deactivated the software; however, I am experiencing troubles trying to INSTALL v11. System will download the software but will not INSTALL the software. Stuck and need assistance.

 

[Guest Andy]

WOW...how difficult can we make this?!!

All I am trying to accomplish is the reinstall of v11 so I can activate the license. System will not allow for this and I cannot LOCATED ANYWHERE on the ENTIRE WWW how to have a live chat with someone from Nitro. Please advise.

 

[AllainU 0]

Hello Andy,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

[Farmer 0]

AllainU...how does one send you a DM?!

 

[AllainU 0]

Hello @Farmer,

Thank you for reaching out to us through our Community Forums!

I just responded to your direct message to me.

Cheers!