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Deactivated Nitro11, trying to dowload Nitro11 again to apply to a new PC


Guest Andy
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Received a new laptop and I would like to deactivate and reinstall Nitro. I have successful deactivated the software; however, I am experiencing troubles trying to INSTALL v11. System will download the software but will not INSTALL the software. Stuck and need assistance.

 

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WOW...how difficult can we make this?!!

All I am trying to accomplish is the reinstall of v11 so I can activate the license. System will not allow for this and I cannot LOCATED ANYWHERE on the ENTIRE WWW how to have a live chat with someone from Nitro. Please advise.

 

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  • Official Nitronaut
Allain Umailin

Hello Andy,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro?

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @Farmer,

Thank you for reaching out to us through our Community Forums!

I just responded to your direct message to me.

Cheers!

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