Jump to content

Brand New License Not Working

PG Calc

Recommended Posts

Hi we have purchased several copies of Nitro Pro from you before and have never had this issue. I am trying to activate a copy that was purchased on 11/26/2018 and am receiving a -19: activation error. I go online to your activation troubleshooter and input my serial number and am told that it is an invalid serial number. Please advise.

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @PG Calc,

Thank you for reaching out to us through our Community Forums!

We just made an adjustment on our licensing server so could you please try activating again by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate?

If that didn't help, please manually activate your program following the steps provided in the link below:
http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001643

Thanks for choosing Nitro Pro and I hope this helps!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.