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Cal

Print dialog box on Surface Pro 3

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Cal

I am struggling with how to change my display settings so that the Nitro Pro 11 Print dialog box displays correctly on my screen

I can not see the bottom, right hand part of the screen that indicates Document Size, Paper Size and Zoom %.

What I'm trying to do is print an 8.5" x 14" document on to 8.5" x 11" paper.

The printer I'm using is an HP Officejet 150 Mobile All-In-One.

Any guidance would be much appreciated

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AllainU

Hello @Cal,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please send me a private message and provide the following?:
-The serial number of your Nitro Pro and its build (format is 12.X.X.X, e.g. 12.0.0.112). You can find these out by clicking on 'About Nitro Pro' under the Help tab
-A screen shot of the error message you are receiving and/or any important information. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980

Alternatively, if you can capture a video-cast of the issue you are encountering so we can see your work-flow in action. To take a video-cast, we suggest using Jing, since its free and easy to record video by clicking 'Capture Video' button and to click 'SHARE' (or the three arrows) to link to view the video. Here's a link to the Jing download page: https://www.techsmith.com/jing.html

Thank you and I look forward to hearing back from you.

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