Jump to content
IMS Nitro

Printer Properties Will Not Open

Recommended Posts

IMS Nitro

When printing to a HP Designjet 500 using the HP Designjet 500 OR 500PS driver the printer properties will not open to allow changes to paper selection.  The printer properties do not open at all.  All other printers allow you to open the printer properties. 

Windows 10. 

Tried both Nitro Pro and Nitro viewer.  Tried Open as Administrator. 

Plotter works fine when using the HP direct print tool. 

It appears to be an issue inside of Nitro as it cannot preview the document.  Tried different documents same issue. 

Changed printer driver on that printer to another (wrong) plotter driver just to see what would happen and the properties would open.  Seems to be very specific to the HP 500/500PS driver.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.