sedulous2 Posted December 8, 2018 Report Share Posted December 8, 2018 I have Nitro Pro 11. Recently, I had a problem with Microsoft Office which customer service corrected. However, now when I try to open Nitro Pro, I get a message that it needs to be reinstalled. I did get the backup CD when I made the purchase of the software and expected to be able to download the update. However, when I put in the CD I get a message that a later version of the program is already on the computer. I am surprised I can't reinstall the software by download considering what I paid for it. I am looking for guidance as to how to get back to normal without purchasing a whole new product. Link to comment Share on other sites More sharing options...
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