Fong Lee IT Admin Posted December 10, 2018 Report Share Posted December 10, 2018 Hi We buy nitro pro license with premium support . But when I try to submit a ticket, i see only vip access customer can get email support. But our premium support license include email support and 24 hours first response. Please guide me how to login and submit a ticket. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 10, 2018 Official Nitronaut Report Share Posted December 10, 2018 Hello @Fong Lee IT Admin, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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