mansol Posted December 10, 2018 Report Share Posted December 10, 2018 I am soon to replace some desktop PC's and one has Nitro 11 installed. The old download link I received has expired and I am looking for the link to be able to download the 64-bit Nitro 11 so I have it ready for the next installation Anybody able to assist in advising where I can get the link? Contacting Cleverbridge via the "Your purchase and serial number" option only sends me the receipt and purchase details and not the download link, help please... Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 10, 2018 Official Nitronaut Report Share Posted December 10, 2018 Hello @mansol, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please send me a private message and provide the serial number of your Nitro Pro 11. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
mansol Posted December 11, 2018 Author Report Share Posted December 11, 2018 Hi AllainU, I have sent you the serial requested via your message window for you to verify. Regards, Allan Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 11, 2018 Official Nitronaut Report Share Posted December 11, 2018 Hello @mansol, I trust you're doing great today and thank you for providing the serial number. To fix this issue, you can reset your license by going to https://licenses.gonitro.com/prd/portal You can download your Nitro Pro 11 from this page: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 If the page didn't load, visit http://kb.gonitro.com/knowledgebase and search for 'Locating Installer Links for Retail (Online) Customers'. If you are not sure which to pick, this will help: http://support.nitropdf.com/entries/21503323-32-bit-vs-64-bit-installer After installation, you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
mansol Posted December 11, 2018 Author Report Share Posted December 11, 2018 Thanks for that AllainU, very much appreciated. Link to comment Share on other sites More sharing options...
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