RileyB_SMS Posted December 11, 2018 Report Share Posted December 11, 2018 I have three users running Nitro 11 who cannot open embedded PDFs using the nitro plugin for IE11. I have tried to repair the installations and reinstall the applications but nothing is working. The IE11 plugin for Nitro is enabled. Any ideas? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 12, 2018 Official Nitronaut Report Share Posted December 12, 2018 Hello @RileyB_SMS, Are you able to open them via a different web browser? Are they opening fine in Nitro Pro 11 itself? There might be a problem with the IE, or it might be an unsupported file. You can send me a direct message with the file so I can check. Cheers! Link to comment Share on other sites More sharing options...
RileyB_SMS Posted December 12, 2018 Author Report Share Posted December 12, 2018 They open in chrome but chrome uses its own PDF handler. If I use chrome I can download the file and open it in Nitro but that doesn't work for our environment. The PDF is embedded so I wont be able to send you the file. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 12, 2018 Official Nitronaut Report Share Posted December 12, 2018 Hello @RileyB_SMS, I have created a support ticket for you so we can assist you directly. Cheers! Link to comment Share on other sites More sharing options...
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